Why You're Seeing "ADT*" on Your Bank Statement
What Is "ADT*" on My Bank Statement?
The ADT* charge on your bank statement comes from ADT Security, one of the largest home security companies in the United States. This charge typically represents your monthly monitoring fee for ADT's home security services, which keep your home protected around the clock. The asterisk following 'ADT' is a common formatting convention used by payment processors to indicate a recurring subscription or service charge. If you see this on your statement, it almost certainly means you or someone in your household has an active ADT home security monitoring plan.
The ADT* descriptor appears on your bank statement because payment processors often truncate or abbreviate merchant names to fit within character limits imposed by card networks like Visa and Mastercard. The asterisk is frequently used by ADT's billing system to separate the company identifier from any additional account or plan information that may follow. This shortened format is standard practice for recurring billing arrangements and is how ADT's monthly monitoring fees are officially submitted to financial institutions.
âšī¸ Note
In most cases, seeing "ADT*" on your statement is completely normal. Before assuming fraud, check your recent purchases â most mystery charges have a simple explanation.
Is the ADT* Charge Legitimate or Fraud?
The ADT* charge on your bank or credit card statement is most likely a legitimate billing from ADT, one of the largest home and business security monitoring companies in the United States. ADT typically bills customers monthly for alarm monitoring services, smart home security packages, or equipment protection plans.
Common legitimate reasons you may see an ADT* charge include:
- Monthly home security monitoring subscription fees
- ADT Command or ADT Control smart security plan billing
- Equipment protection or extended warranty plan charges
- Installation or activation fees for new ADT service
- Upgrade fees for ADT camera or smart home add-ons
However, if you do not recall signing up for ADT services and no one in your household has an ADT account, the charge could indicate unauthorized use of your payment information and should be investigated promptly.
How to Verify the ADT* Charge
- 1
Log into your ADT account
Visit MyADT.com and sign in to review your billing history. Your ADT* charge amount should match an invoice or payment record listed there.
- 2
Search your email for ADT receipts
Search your inbox for emails from ADT (noreply@adt.com or billing@adt.com). ADT typically sends monthly billing confirmations and payment receipts automatically.
- 3
Check with other household members
Ask family members or roommates if they signed up for ADT monitoring or added a service upgrade, as ADT accounts can be registered under a different name.
- 4
Review your ADT contract documents
Locate your original ADT service agreement, which outlines your monthly monitoring rate and any additional fees that would appear as ADT* on your statement.
- 5
Call ADT customer service
Contact ADT directly at 1-800-238-2727 and provide your billing address to confirm whether an active account is associated with your payment method.
How to Dispute an ADT* Charge
- 1
Act within 60 days of the charge
Credit card disputes must typically be filed within 60 days of the statement date. Identify the exact ADT* charge date before contacting your bank or ADT.
- 2
Contact ADT directly first
Call ADT at 1-800-238-2727 or log into MyADT.com to report the billing error. ADT may resolve overcharges or unauthorized fees faster than a bank dispute.
- 3
File a chargeback with your bank
If ADT does not resolve the issue, contact your bank or credit card issuer to dispute the ADT* charge as unauthorized or erroneous and request a chargeback.
- 4
Request a new card if fraud is suspected
If you believe your payment details were used fraudulently to create an ADT account, ask your bank to cancel your card and issue a replacement immediately.
Tips for Managing ADT* Charges
Set up billing alerts on MyADT.com so you're notified every time an ADT* charge is processed to your card.
Keep a copy of your ADT service contract so you can quickly verify if an ADT* charge matches your agreed monthly rate.
Secure your MyADT.com account with a strong password and two-factor authentication to prevent unauthorized changes to billing info.
ADT bills on a recurring monthly cycle â note your billing date to anticipate when the ADT* charge will appear each month.
If canceling ADT service, confirm in writing that billing has stopped to avoid unexpected ADT* charges after cancellation.
Use WhatIsThisCharge.net to identify related charges that may appear alongside your ADT* billing.
Frequently Asked Questions About the ADT* Charge
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