Why You're Seeing "UBER* EATS" on Your Bank Statement
Is the UBER* EATS Charge Legitimate or Fraud?
If you see UBER* EATS on your bank or credit card statement, it almost certainly comes from a food delivery order placed through the Uber Eats app or website. This is the standard billing descriptor that UBER uses when processing payments for food orders, delivery fees, tips, and service charges through the Uber Eats platform.
Here are the most common reasons you might see the UBER* EATS charge on your statement:
- You recently ordered food through the Uber Eats app or UberEats.com
- A family member or roommate used your saved payment method in their Uber Eats account
- You are subscribed to Uber One (formerly Eats Pass), which bills a recurring monthly or annual fee through UBER
- UBER placed a temporary authorization hold that has not yet cleared from your statement
- A previously unprocessed or delayed order was finally charged by UBER
If you do not recognize the charge at all and have never used Uber Eats, treat it as potentially fraudulent and verify immediately using the steps below.
How to Verify the UBER* EATS Charge
- 1
Check your Uber Eats order history
Open the Uber Eats app or go to UberEats.com, log in, and tap 'Orders' to review your recent order history. Match the charge amount and date to a specific UBER* EATS transaction on your bank statement.
- 2
Search your email for UBER receipts
Search your inbox for emails from 'uber@uber.com' or 'noreply@ubereats.com'. UBER sends an itemized receipt for every Uber Eats order, showing the subtotal, delivery fee, tip, and taxes.
- 3
Check if household members used your card
Ask family members or roommates whether they placed an Uber Eats order using a shared payment method. UBER allows multiple accounts to save the same card, which can cause surprise UBER* EATS charges.
- 4
Review your Uber One subscription status
Log into your UBER account, go to 'Uber One' in the app menu, and check whether you have an active subscription. Uber One charges a recurring monthly fee that also appears as an UBER* EATS charge on your statement.
- 5
Contact UBER support directly
If you still cannot identify the charge, open the Uber Eats app and go to Account > Help > 'I have an unknown charge'. UBER's support team can trace any UBER* EATS transaction by the exact charge amount and date.
How to Dispute a UBER* EATS Charge
- 1
Act within 60 days of the charge
Most banks require you to dispute an unauthorized UBER* EATS charge within 60 days of the statement date. Acting quickly improves your chances of a full refund and prevents the dispute window from closing.
- 2
Request a refund from UBER first
Open the Uber Eats app, go to Help, find the specific order, and select 'I was incorrectly charged'. UBER can often resolve billing errors, missing items, or duplicate UBER* EATS charges faster than a bank dispute.
- 3
File a chargeback with your bank or card issuer
If UBER does not resolve the issue, call the number on the back of your card and report the UBER* EATS charge as unauthorized or disputed. Provide the charge date, amount, and any communication you've had with UBER.
- 4
Request a new card number
If you believe your card details were stolen and used to place fraudulent Uber Eats orders, ask your bank to issue a new card immediately. This prevents any further unauthorized UBER* EATS charges from being processed.
Tips for Managing UBER* EATS Charges
Enable push notifications in the Uber Eats app so UBER alerts you instantly every time an order is placed on your account.
Regularly review your UBER* EATS order history inside the app to catch any unrecognized charges before your statement closes.
Use a strong, unique password for your UBER account and enable two-factor authentication to prevent unauthorized Uber Eats orders.
Note your Uber One renewal date inside the UBER app to avoid surprise recurring UBER* EATS subscription charges each month.
Set a transaction alert on your bank card for any UBER* EATS charge over a threshold amount to catch large unauthorized orders.
Use WhatIsThisCharge.net to identify related charges that may appear alongside UBER* EATS on your statement.
Frequently Asked Questions About UBER* EATS
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