Why You're Seeing "EPIC GAMES*" on Your Bank Statement
Why You're Seeing "EPIC GAMES*" on Your Bank Statement
The EPIC GAMES* charge on your bank statement comes from Epic Games, the company behind the popular Epic Games Store and the smash-hit game Fortnite. This charge typically appears when you've made a purchase through the Epic Games Store, such as buying a game, downloadable content (DLC), or in-game currency like V-Bucks. The asterisk following the descriptor is commonly used by payment processors to separate the merchant name from additional transaction details. If you see this charge, it almost certainly relates to a digital purchase made through your Epic Games account.
The descriptor EPIC GAMES* appears on your bank statement because Epic Games processes payments directly under their own company name rather than listing individual game or product titles. Payment processors often truncate or format merchant names in a standardized way, which is why you see the shortened version with an asterisk instead of a more descriptive label. If you have multiple Epic Games accounts in your household or have enabled saved payment methods, it's worth checking your purchase history in the Epic Games launcher or website to identify the exact transaction.
Is the EPIC GAMES* Charge Legitimate or Fraud?
An EPIC GAMES* charge on your bank or credit card statement is most commonly a legitimate transaction from Epic Games, the company behind Fortnite, the Epic Games Store, and other popular titles. This charge appears when you or someone with access to your account purchases games, in-game currency (V-Bucks), downloadable content, or an active subscription through Epic Games.
- Purchase of games or DLC from the Epic Games Store
- In-game V-Bucks purchases for Fortnite or other Epic titles
- Epic Games subscription or Battle Pass renewal
- A household member or child made a purchase on a linked Epic Games account
How to Verify the EPIC GAMES* Charge
- 1
Log into your Epic Games account
Visit epicgames.com and sign in. Navigate to 'Transactions' under your account settings to review recent purchases that match the EPIC GAMES* charge amount and date.
- 2
Search your email for receipts
Search your inbox for emails from 'noreply@epicgames.com' or 'support@epicgames.com'. Epic Games sends order confirmation emails for every purchase, making it easy to match the charge.
- 3
Check household members
Ask family members, especially children, if they made a purchase through Epic Games. Fortnite V-Bucks and in-game items are common purchases that can appear as EPIC GAMES* on shared billing accounts.
- 4
Review your Epic Games subscriptions
Check if you have an active Epic Games subscription, such as a Fortnite Crew Pack, which renews monthly. Visit your Epic Games account under 'Subscriptions' to see all active recurring billing.
- 5
Contact your bank if still unsure
If you cannot match the EPIC GAMES* charge to any purchase or subscription, call the number on the back of your card and ask your bank for the full merchant details and transaction date.
How to Dispute a EPIC GAMES* Charge
- 1
Act within 60 days
Most banks require disputes to be filed within 60 days of the EPIC GAMES* charge appearing on your statement. Document the charge amount, date, and any supporting evidence before contacting anyone.
- 2
Contact Epic Games support first
Visit the Epic Games Help Center at epicgames.com/help and submit a refund or dispute request. Epic Games has a self-service refund policy that may resolve the EPIC GAMES* charge quickly without a chargeback.
- 3
File a chargeback with your bank
If Epic Games does not resolve the issue, contact your bank or credit card provider to file a formal dispute on the EPIC GAMES* charge. Provide your correspondence with Epic Games as supporting documentation.
- 4
Request a new card number
If the EPIC GAMES* charge is confirmed as fraudulent and your card details were compromised, ask your bank to issue a new card number to prevent any further unauthorized charges from appearing.
Tips for Managing Epic Games Charges
Enable purchase notifications in your Epic Games account so you get instant alerts every time an EPIC GAMES* charge is processed.
Regularly review your Epic Games transaction history to catch unexpected EPIC GAMES* charges before they go unnoticed.
Enable two-factor authentication on your Epic Games account to prevent unauthorized logins that could lead to fraudulent charges.
Note the monthly renewal date of your Fortnite Crew or Epic Games subscription to anticipate recurring EPIC GAMES* billing charges.
Use a virtual card number for Epic Games purchases to limit your exposure if your payment details are ever compromised.
Use WhatIsThisCharge.net to identify related charges that may appear alongside or instead of the standard EPIC GAMES* descriptor.
Frequently Asked Questions About the EPIC GAMES* Charge
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In most cases, an EPIC GAMES* charge is a legitimate transaction from Epic Games tied to a game purchase, V-Bucks, or a Fortnite Crew subscription â often made by a family member or from a forgotten free trial that converted to a paid plan.
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