What exactly is the DEEZER* charge on my bank statement?

The DEEZER* charge is the billing descriptor Deezer uses when processing subscription payments for its music streaming plans, including Premium, Family, and Student tiers.

Why does the charge say DEEZER* instead of just Deezer?

Payment processors often append symbols like an asterisk to merchant names. DEEZER* is simply how Deezer's name appears in bank and credit card transaction records.

Can I get a refund for a DEEZER* charge?

Deezer may offer a refund if you were charged in error or if a free trial was not properly cancelled. Contact Deezer support at deezer.com/support to request one promptly.

How do I cancel my Deezer subscription to stop future charges?

Log into deezer.com, go to Settings > Subscription, and select 'Cancel my subscription.' If you subscribed via Apple or Google, cancel directly through those platforms' subscription settings.

How do I stop future DEEZER* charges if I didn't sign up?

Contact Deezer support immediately to close any account tied to your payment details, then notify your bank to block further DEEZER* transactions and consider requesting a new card.

Home›Browse Charges›Streaming›DEEZER*

DEEZER* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "DEEZER*" charge is from Deezer. Deezer music streaming subscription.

🌍 FR✅ Verified by 1 user🕐 7 min read📅 Updated May 22, 2026

Deezer

Deezer music streaming subscription.

DEEZER*

Understanding this descriptor

When Deezer processes subscription payments, their billing system automatically prepends the company name with an asterisk followed by a truncated identifier, which is a standard formatting convention used by payment processors to distinguish between a merchant name and their service or product category. The "DEEZER*" descriptor appears on your bank statement because Deezer's French payment infrastructure uses this format to flag it as a recurring subscription charge, helping card networks and banks categorize the transaction correctly. If you see this on your statement alongside a charge of around €10.99, it is almost certainly your monthly Deezer music streaming subscription renewing as expected.

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Recommended actions

Confirm your Deezer account

Log in to your Deezer account at deezer.com and check whether you have an active subscription. The DEEZER* charge on your statement corresponds to a Deezer music streaming plan, so verify that the amount matches the plan you signed up for.

Review your Deezer subscription details

Once logged in to deezer.com, navigate to your account settings to see your current subscription tier, billing cycle, and renewal date. This will help you confirm the DEEZER* charge amount aligns with your chosen plan.

Check for shared or forgotten Deezer accounts

If the DEEZER* charge seems unfamiliar, consider whether a family member may be using a Deezer Family plan linked to your payment method, or whether you signed up for a free trial that automatically converted to a paid Deezer subscription.

Cancel your Deezer subscription if needed

If you no longer want the service and wish to stop future DEEZER* charges, go to deezer.com/account and follow the steps to cancel your subscription before your next billing date to avoid being charged again.

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How to cancel Deezer

Deezer bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Deezer

ℹ️ International processing

This charge is processed in FR. You may see a foreign transaction fee from your bank (typically 1-3%).

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Is this charge fraudulent?

No, this is a legitimate charge from Deezer. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the DEEZER* Charge Legitimate or Fraud?

A DEEZER* charge on your bank or credit card statement is most commonly a legitimate billing from Deezer, the global music streaming service. Deezer uses the descriptor "DEEZER*" when processing subscription payments, so seeing it on your statement typically means an active or recently activated plan is being billed. However, if you don't recall signing up, it's worth investigating further.

You or a family member signed up for a Deezer Premium, Family, or Student plan
A free trial on Deezer converted to a paid subscription automatically
You subscribed to Deezer through a third-party app store or partner bundle
Unauthorized use of your payment details to create a Deezer account

How to Verify the DEEZER* Charge

1
Check your Deezer account
Log into deezer.com and navigate to Settings > Subscription to confirm your active plan, billing amount, and the date it was last renewed.
2
Search your email for Deezer receipts
Search your inbox for emails from 'no-reply@deezer.com' or subject lines like 'Your Deezer receipt' to match the DEEZER* charge to a specific transaction.
3
Check household members
Ask family members or housemates if they signed up for Deezer using your payment method, especially if you share a card or bank account.
4
Review app store subscriptions
If you downloaded Deezer via Apple App Store or Google Play, check your in-app subscription settings, as the charge may be routed through those platforms.
5
Contact your bank
If you still can't identify the DEEZER* charge, call the number on the back of your card and ask your bank to provide the full merchant details associated with the transaction.

How to Dispute a DEEZER* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the statement date. Don't delay if you believe the DEEZER* charge is unauthorized or incorrect.
2
Contact Deezer support first
Visit deezer.com/support to reach Deezer's customer service. Explain the unauthorized or incorrect DEEZER* charge — Deezer may issue a refund directly, which is the fastest resolution.
3
File a chargeback with your bank
If Deezer does not resolve the issue, contact your bank or card issuer to initiate a formal chargeback for the DEEZER* transaction, citing it as unauthorized.
4
Request a new card
If you suspect your card details were stolen to fund a fraudulent Deezer account, ask your bank to cancel the compromised card and issue a new one immediately.

Tips for Managing Deezer Charges

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Enable billing alerts on your bank app to catch any unexpected DEEZER* charges the moment they post.

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Keep your Deezer subscription plan details saved so you can quickly cross-reference the DEEZER* charge amount each month.

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Use a strong, unique password for your Deezer account to prevent unauthorized access that could lead to unexpected DEEZER* charges.

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Note your Deezer renewal date in your calendar so monthly or annual DEEZER* charges never catch you off guard.

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Use a virtual card number for your Deezer subscription to limit exposure if your payment details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside DEEZER* on your statement.

ℹ️ Note

In most cases, a DEEZER* charge simply means your Deezer music streaming subscription has renewed as expected — it's one of the most recognized descriptors for Deezer billing. A quick login to your Deezer account is usually all it takes to confirm the charge and put your mind at ease.