Why does NETFLIX *SUBSCRIPTION appear on my bank statement?

Netflix uses the billing descriptor NETFLIX *SUBSCRIPTION when charging your card for your monthly streaming plan. This charge recurs automatically on the same date each month based on when you originally signed up.

Why does the charge say NETFLIX *SUBSCRIPTION instead of just Netflix?

Merchant billing descriptors often include extra identifiers. Netflix appends *SUBSCRIPTION to clarify the nature of the charge — it simply means you are being billed for your ongoing Netflix subscription plan, not a one-time purchase.

Can I get a refund for a NETFLIX *SUBSCRIPTION charge?

Netflix generally does not offer prorated refunds, but if you were charged after cancelling or did not authorize the charge, contact Netflix support at help.netflix.com. They may offer a courtesy refund on a case-by-case basis.

How do I cancel Netflix to stop the NETFLIX *SUBSCRIPTION charge?

Log into netflix.com, go to Account, then select Cancel Membership. Follow the prompts to confirm cancellation. You will retain access until the end of your current billing period and will not be charged again after that.

How do I stop future NETFLIX *SUBSCRIPTION charges if I didn't sign up?

If you didn't authorize a Netflix account, contact Netflix support immediately to close the account and request a refund. Then notify your bank to dispute the charge and consider requesting a new card number to prevent further billing.

Home›Browse Charges›Streaming›NETFLIX *SUBSCRIPTION

NETFLIX *SUBSCRIPTION Charge (What It Is + Is It Legit?)

✓ Legitimate

The "NETFLIX *SUBSCRIPTION" charge is from Netflix. Netflix streaming monthly subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Netflix

Netflix streaming monthly subscription.

NETFLIX *SUBSCRIPTION

What is this charge?

Netflix processes its recurring payments through its own internal billing system, which appends the word "SUBSCRIPTION" to the merchant name in order to clearly distinguish ongoing monthly charges from one-time purchases or free trial conversions on your statement. The descriptor "NETFLIX *SUBSCRIPTION" is deliberately formatted this way to help cardholders and their banks categorize the charge as a recurring billing transaction, with the asterisk acting as a separator commonly used by payment processors to attach a sub-descriptor to a merchant name. If you see this charge for around $15.49, it corresponds to Netflix's Standard plan and confirms your streaming membership is active and renewing on its monthly cycle.

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How to handle this charge

Confirm your Netflix plan

Log in to your account at netflix.com and navigate to Account Settings to verify which subscription plan you are currently paying for and confirm the monthly charge matches the NETFLIX *SUBSCRIPTION amount on your bank statement.

Review who is using your account

While logged in to netflix.com, check the list of profiles and recent viewing activity under your account settings to make sure only people you authorize are actively using your Netflix subscription.

Check for duplicate charges

Look through your bank statement for more than one NETFLIX *SUBSCRIPTION charge in the same billing period, as this could indicate you are being billed for multiple Netflix accounts under different email addresses without realizing it.

Cancel if you no longer need it

If you want to stop being billed for NETFLIX *SUBSCRIPTION, you can cancel your Netflix membership directly at netflix.com/cancel, where you can end your subscription before the next billing cycle begins.

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How to cancel Netflix

Netflix bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Netflix

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Quick fraud check

No, this is a legitimate charge from Netflix. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "NETFLIX *SUBSCRIPTION" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the NETFLIX *SUBSCRIPTION Charge Legitimate or Fraud?

If you see NETFLIX *SUBSCRIPTION on your bank or credit card statement, this is almost always a legitimate recurring charge from Netflix for your monthly streaming membership. Netflix bills subscribers automatically each month using this exact descriptor, so seeing it is typically expected if you or someone in your household has an active Netflix account.

However, there are situations where this charge could indicate a problem. Consider these common scenarios:

You signed up for a Netflix free trial and forgot to cancel before it converted to a paid plan
A family member or household user signed up for Netflix using your payment method
Someone gained unauthorized access to your card and created or upgraded a Netflix account
You cancelled Netflix but the cancellation did not fully process before the next billing date

In most cases, the NETFLIX *SUBSCRIPTION charge is genuine, but if you don't recognize it at all, it's worth investigating quickly to rule out unauthorized use of your payment details.

How to Verify the NETFLIX *SUBSCRIPTION Charge

1
Log into your Netflix account
Visit netflix.com and sign in. Go to Account > Billing Details to see your current plan, billing amount, and the last charge date. This should match the NETFLIX *SUBSCRIPTION charge on your statement.
2
Search your email for Netflix receipts
Search your inbox for emails from 'info@account.netflix.com' or 'netflix.com'. Netflix sends a payment confirmation email each billing cycle that will show the charge amount and date.
3
Check if a household member signed up
Ask family members or anyone who has access to your payment methods whether they created or are using a Netflix account linked to your card. Netflix allows multiple profiles under one account.
4
Review your Netflix plan and profile activity
Within your Netflix account, go to Account > Recent Device Streaming Activity to see which devices have been using the account. Unfamiliar devices could indicate unauthorized use.
5
Contact your bank for more details
If you still can't verify the NETFLIX *SUBSCRIPTION charge, call the number on the back of your card. Your bank can provide the exact merchant ID and transaction details to help confirm or dispute the charge.

How to Dispute a NETFLIX *SUBSCRIPTION Charge

1
Act within 60 days of the charge
Most banks require you to dispute unauthorized charges within 60 days of the statement date. Don't delay — if you spot an unfamiliar NETFLIX *SUBSCRIPTION charge, begin the process right away.
2
Contact Netflix directly first
Go to help.netflix.com or call Netflix customer support. Explain that you were charged via NETFLIX *SUBSCRIPTION but did not authorize it. Netflix may issue a refund directly, which is faster than a bank dispute.
3
File a chargeback with your bank
If Netflix does not resolve the issue, contact your bank or card issuer and formally dispute the NETFLIX *SUBSCRIPTION charge. Provide any email evidence, account screenshots, or communication with Netflix to support your claim.
4
Request a new card number
If you suspect your card details were stolen and used to create a Netflix account without your knowledge, ask your bank to issue a new card number to prevent any further unauthorized NETFLIX *SUBSCRIPTION charges.