What exactly is the HOTSTAR* charge on my bank statement?

HOTSTAR* is the official billing descriptor used by Disney+ Hotstar when charging your card for a subscription. If you have an active Disney+ Hotstar plan, this charge is expected and legitimate.

Why does the charge say HOTSTAR* instead of Disney+ Hotstar?

Payment processors truncate merchant names to fit statement character limits. HOTSTAR* is Disney+ Hotstar's shortened billing name, which is why it may look unfamiliar even though it's a legitimate charge.

Can I get a refund for a HOTSTAR* charge?

Disney+ Hotstar's refund policy is limited, but if you were charged in error or did not use the service, contact Disney+ Hotstar support promptly. Refunds are more likely to be approved within a short window after the charge.

How do I cancel Disney+ Hotstar to stop future HOTSTAR* charges?

Log into your Disney+ Hotstar account, go to Account > Manage Subscription, and select Cancel Subscription. Cancel at least 24 hours before your next renewal date to avoid being charged for the next billing cycle.

How do I permanently stop HOTSTAR* charges if I no longer want Disney+ Hotstar?

Cancel your Disney+ Hotstar subscription through your account settings and then verify cancellation via the confirmation email. If billed through Apple or Google, also cancel directly in their respective subscription management settings.

Home›Browse Charges›Streaming›HOTSTAR*

HOTSTAR* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "HOTSTAR*" charge is from Disney+ Hotstar. Disney+ Hotstar streaming subscription India.

🌍 IN🕐 8 min read📅 Updated May 22, 2026

Disney+ Hotstar

Disney+ Hotstar streaming subscription India.

HOTSTAR*

Why does this charge appear?

When Disney+ Hotstar processes subscription payments in India, the billing system truncates the full brand name to fit within the character limits imposed by payment processors and bank statement formatting standards, resulting in the shortened "HOTSTAR*" descriptor. The asterisk following the name is a standard merchant identifier separator used by payment networks to distinguish the base merchant name from any additional transaction reference codes. If you see "HOTSTAR*" on your statement alongside a charge of around ₹299, it is almost certainly your monthly Disney+ Hotstar streaming subscription renewing automatically.

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Your next steps

Confirm your Disney+ Hotstar subscription

Log in to your Disney+ Hotstar account at hotstar.com and navigate to your account settings to verify that you have an active subscription plan. The HOTSTAR* charge on your bank statement is a recognized billing descriptor for Disney+ Hotstar streaming services in India.

Match the charge amount to your plan

At hotstar.com/account, review your current Disney+ Hotstar subscription plan details and compare the billed amount to your chosen plan tier, whether it is Mobile, Super, or Premium. Ensure the amount charged matches the plan you originally signed up for.

Check your Disney+ Hotstar billing history

Visit hotstar.com/account and look through your billing or payment history section to confirm the date and amount of the HOTSTAR* charge aligns with your expected renewal cycle. This helps rule out any duplicate or unexpected charges from Disney+ Hotstar.

Cancel if you no longer want the service

If you do not wish to continue your Disney+ Hotstar subscription, go to hotstar.com/account and follow the cancellation steps to stop future HOTSTAR* charges from appearing on your bank statement. Make sure to cancel before your next renewal date to avoid being billed again.

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How to cancel Disney+ Hotstar

Disney+ Hotstar bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Disney+ Hotstar

ℹ️ International processing

This charge is processed in IN. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Disney+ Hotstar. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the HOTSTAR* Charge Legitimate or Fraud?

If you've spotted HOTSTAR* on your bank or credit card statement, this charge almost certainly comes from Disney+ Hotstar, the popular streaming service offering Disney, Marvel, Star Wars, ESPN, and local Hotstar content. Disney+ Hotstar uses the abbreviated merchant descriptor HOTSTAR* when processing subscription payments, so this is a recognized and expected billing label. Before assuming fraud, consider the following common reasons this charge appears:

You or a family member signed up for a Disney+ Hotstar monthly or annual subscription plan
Your free trial period ended and Disney+ Hotstar automatically converted it to a paid subscription
You upgraded your Disney+ Hotstar plan (e.g., from Mobile to Premium tier), triggering a new billing cycle
A household member used your payment details to subscribe to Disney+ Hotstar independently

How to Verify the HOTSTAR* Charge

1
Log into your Disney+ Hotstar account
Visit hotstar.com or open the Disney+ Hotstar app and navigate to Account > Subscription to see your active plan and billing date. The amount should match what you see on your statement under HOTSTAR*.
2
Search your email for receipts
Search your inbox for emails from Disney+ Hotstar or noreply@hotstar.com. Every HOTSTAR* billing event should have a corresponding confirmation email with the exact charge amount.
3
Check household members
Ask family members or roommates whether they signed up for Disney+ Hotstar using your shared payment method, since the HOTSTAR* charge may have been initiated by someone else in your home.
4
Review your subscriptions list
On iOS, check Settings > Apple ID > Subscriptions; on Android, check Google Play > Subscriptions to see if Disney+ Hotstar is listed as an active or recently renewed subscription billed through those platforms.
5
Contact your bank for details
Call the number on the back of your card and ask for the full merchant name and transaction ID associated with the HOTSTAR* charge. Your bank can confirm whether the payment was processed by Disney+ Hotstar.

How to Dispute a HOTSTAR* Charge

1
Act within 60 days
Most banks require you to dispute an unrecognized HOTSTAR* charge within 60 days of the statement date. Act quickly to preserve your right to a chargeback under consumer protection rules.
2
Contact Disney+ Hotstar support first
Reach out to Disney+ Hotstar customer support at hotstar.com/in/help or via in-app chat before disputing with your bank. Disney+ Hotstar can often resolve billing errors or issue refunds faster than a formal chargeback process.
3
File a chargeback with your bank
If Disney+ Hotstar support cannot resolve the issue, contact your bank or card issuer and formally dispute the HOTSTAR* charge. Provide your statement, any email correspondence with Disney+ Hotstar, and the transaction date as evidence.
4
Request a new card number
If you suspect your card details were used fraudulently to subscribe to Disney+ Hotstar without your consent, ask your bank to cancel the card and issue a new one to prevent future unauthorized HOTSTAR* charges.

Tips for Managing Disney+ Hotstar Charges

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Set a calendar reminder before your Disney+ Hotstar renewal date so HOTSTAR* charges never surprise you.

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Save your Disney+ Hotstar confirmation emails to easily match them against future HOTSTAR* statement entries.

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Enable two-factor authentication on your Disney+ Hotstar account to prevent unauthorized plan upgrades.

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Switch to an annual Disney+ Hotstar plan to see one HOTSTAR* charge per year instead of monthly entries.

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Use a virtual card number for your Disney+ Hotstar subscription to limit exposure if your details are compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside HOTSTAR* on your statement.

ℹ️ Note

In most cases, a HOTSTAR* charge is simply Disney+ Hotstar billing your card for an active subscription — often a plan renewal that slipped your mind or a trial that converted to paid. Verifying your Disney+ Hotstar account takes less than a minute and will usually clear up any confusion immediately.