What exactly is the CRUNCHYROLL* charge on my bank statement?

The CRUNCHYROLL* charge is the billing descriptor used by Crunchyroll when processing subscription payments for their anime streaming service. It appears on your statement for monthly or annual plan renewals.

Why does the charge say CRUNCHYROLL* instead of just Crunchyroll?

The asterisk in CRUNCHYROLL* is a common payment processing formatting convention. Crunchyroll uses this truncated descriptor format when charges are submitted through their payment processor to your bank.

Can I get a refund for a CRUNCHYROLL* charge?

Crunchyroll may offer refunds for accidental renewals if you contact their support team quickly at crunchyroll.com/help. Refund eligibility depends on how recently the charge occurred and your account activity.

How do I cancel my Crunchyroll subscription to stop future charges?

Log into crunchyroll.com, go to Settings > Membership, and select Cancel Membership. Cancel before your renewal date to avoid the next CRUNCHYROLL* charge appearing on your statement.

How do I permanently stop CRUNCHYROLL* charges if I didn't sign up?

If you never created a Crunchyroll account, contact Crunchyroll support immediately to report unauthorized use, then dispute the CRUNCHYROLL* charge with your bank and request a new card number.

Home›Browse Charges›Streaming›CRUNCHYROLL*

CRUNCHYROLL* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "CRUNCHYROLL*" charge is from Crunchyroll. Crunchyroll anime streaming subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Crunchyroll

Crunchyroll anime streaming subscription.

CRUNCHYROLL*

Why does this charge appear?

When Crunchyroll processes subscription payments, their billing system appends an asterisk after the company name to separate the brand identifier from additional transaction details that may follow, such as a membership tier or region code. This truncated format, "CRUNCHYROLL*", is a standard convention used by payment processors like Stripe and Braintree, which Crunchyroll relies on to handle its large volume of recurring monthly charges across millions of anime fans worldwide. If you see this descriptor on your statement alongside a charge of around $9.99, it almost certainly reflects your active Crunchyroll streaming subscription rather than any unauthorized transaction.

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Your next steps

Confirm Your Crunchyroll Subscription

Log in to your account at crunchyroll.com and navigate to your subscription settings to verify that your plan is active and matches the amount shown as CRUNCHYROLL* on your bank statement.

Review Your Crunchyroll Billing History

Inside your Crunchyroll account dashboard, check your billing history to confirm the charge date and amount align with your subscription renewal cycle, whether monthly or annual.

Check for Shared or Forgotten Accounts

If you do not actively use Crunchyroll, consider whether a family member may be using a shared account or if you signed up for a free trial that automatically converted to a paid CRUNCHYROLL* subscription.

Cancel Your Crunchyroll Subscription If Needed

If you no longer want the service, visit crunchyroll.com/account to cancel your Crunchyroll subscription and prevent future CRUNCHYROLL* charges from appearing on your bank statement.

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How to cancel Crunchyroll

Crunchyroll bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Crunchyroll

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Legitimate or scam?

No, this is a legitimate charge from Crunchyroll. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the CRUNCHYROLL* Charge Legitimate or Fraud?

If you see CRUNCHYROLL* on your bank or credit card statement, it is most likely a legitimate charge from Crunchyroll, the popular anime and manga streaming service. Crunchyroll uses this billing descriptor for subscription payments, so it appearing on your statement typically means you or someone in your household has an active Crunchyroll plan. Common reasons you may see this charge include:

An active Crunchyroll Fan, Mega Fan, or Ultimate Fan subscription renewal
A free trial that converted into a paid Crunchyroll membership
A family member or roommate who signed up using your payment method
An annual Crunchyroll subscription billing cycle you may have forgotten about

How to Verify the CRUNCHYROLL* Charge

1
Log into your Crunchyroll account
Visit crunchyroll.com and sign in. Navigate to Settings > Membership to confirm your active subscription plan and the date of your last billing charge.
2
Search your email for Crunchyroll receipts
Search your inbox for emails from support@crunchyroll.com or noreply@crunchyroll.com. Crunchyroll sends payment confirmation emails that match the CRUNCHYROLL* charge on your statement.
3
Check household members
Ask family members or roommates if they signed up for Crunchyroll using your shared payment method, as it is a popular anime platform among younger viewers.
4
Review linked subscriptions and app stores
If you subscribed through the Apple App Store or Google Play, check those platforms for active Crunchyroll subscriptions, as billing may still appear as CRUNCHYROLL* on your bank statement.
5
Contact your bank for transaction details
Call the number on the back of your card and ask for the full merchant details tied to the CRUNCHYROLL* charge to confirm the exact billing amount and date.

How to Dispute a CRUNCHYROLL* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the CRUNCHYROLL* charge appearing on your statement, so take action as soon as you spot an unrecognized transaction.
2
Contact Crunchyroll support first
Reach out to Crunchyroll's customer support at crunchyroll.com/help before escalating. They can clarify charges, issue refunds for accidental renewals, or confirm whether your account was compromised.
3
File a chargeback with your bank
If Crunchyroll cannot resolve the issue, contact your bank or credit card issuer to dispute the CRUNCHYROLL* charge. Provide any email receipts or account screenshots as supporting evidence.
4
Request a new card number
If the CRUNCHYROLL* charge appears fraudulent and you did not authorize it, ask your bank to issue a new card number to prevent any further unauthorized charges from occurring.

Tips for Managing Crunchyroll Charges

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Enable email billing alerts on your Crunchyroll account so you're notified before each CRUNCHYROLL* renewal charge hits your card.

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Keep a record of your Crunchyroll plan tier and price so you can quickly spot if a CRUNCHYROLL* charge amount looks incorrect.

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Use a strong, unique password for your Crunchyroll account to prevent unauthorized logins that could trigger unexpected CRUNCHYROLL* charges.

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Note your Crunchyroll billing renewal date in your calendar to avoid surprise CRUNCHYROLL* charges, especially for annual subscription plans.

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Use a virtual card number for your Crunchyroll subscription to limit exposure if your payment details are ever compromised.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside CRUNCHYROLL* on your statement.

ℹ️ Note

In most cases, a CRUNCHYROLL* charge is simply Crunchyroll renewing your anime streaming subscription — often a monthly or annual plan that you or a household member signed up for. A quick login to your Crunchyroll account is usually all it takes to confirm the charge and put your mind at ease.