DONOTPAY* Charge (What It Is + Is It Legit?)

When DoNotPay processes subscription payments, the billing descriptor is condensed into the format DONOTPAY* to fit within the strict character limits imposed by payment processors like Stripe or Braintree, which typically cap merchant descriptors at 22 characters or fewer. The asterisk following DONOTPAY* is a common convention used by these processors to separate the merchant identifier from any additional transaction reference details that may follow, such as a shortened product name or billing cycle identifier. If you see DONOTPAY* on your statement and recognize signing up for DoNotPay's $36 monthly consumer rights subscription service, which helps users fight corporations, cancel unwanted services, and navigate legal documents, this charge is legitimate and expected.

No, this is a legitimate charge from DoNotPay. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions