What exactly is the NETFLIX *1 charge on my bank statement?

NETFLIX *1 is the billing descriptor Netflix uses when charging your card for a monthly subscription. The '*1' is simply how Netflix's payment processor labels the transaction — it is the same as a standard Netflix charge.

Why does the charge say NETFLIX *1 instead of just Netflix?

Banks and card networks truncate merchant names, and Netflix's payment processor appends identifiers like '*1' to distinguish transaction types. This is normal and does not indicate anything unusual about the charge.

Can I get a refund for a NETFLIX *1 charge?

Netflix generally does not offer prorated refunds for subscription periods already used, but if the charge was unauthorized or a billing error, you can request a refund directly through Netflix support at netflix.com/contactus.

How do I cancel Netflix to stop future NETFLIX *1 charges?

Log into netflix.com, go to 'Account,' scroll to 'Membership,' and select 'Cancel Membership.' Your Netflix access continues until the end of the billing period and no further NETFLIX *1 charges will occur.

How do I make sure no more NETFLIX *1 charges appear after canceling?

After canceling, confirm your Netflix account shows 'Canceled' status under Membership settings. You can also remove your saved payment method from Netflix to ensure no accidental NETFLIX *1 charges can be processed in the future.

Home›Browse Charges›Streaming›NETFLIX *1

NETFLIX *1 Charge (What It Is + Is It Legit?)

✓ Legitimate

The "NETFLIX *1" charge is from Netflix. Netflix streaming subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Netflix

Netflix streaming subscription.

NETFLIX *1

Why this shows on your statement

Netflix uses a truncated billing descriptor format on bank statements because its payment processing system appends an asterisk followed by a number to distinguish between different subscription tiers or billing accounts within its platform. The "NETFLIX *1" descriptor is a common result of how Netflix's merchant account communicates with card networks like Visa and Mastercard, where character limits and internal account identifiers force the full company name to be shortened or modified. If you see NETFLIX *1 on your statement and you are an active Netflix subscriber, this is almost certainly your regular monthly streaming charge, typically around $15.49 depending on your plan.

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What should you do?

Confirm your Netflix plan

Log in to your account at netflix.com and navigate to Account Settings to verify which streaming plan you are currently subscribed to and confirm the billing amount matches the NETFLIX *1 charge on your statement.

Review your Netflix billing date

Inside your Netflix account under Billing Details, check your monthly renewal date to make sure the NETFLIX *1 charge aligns with your expected billing cycle and was not charged at an unexpected time.

Check for multiple Netflix profiles

Visit netflix.com and review whether any additional households or extra member slots have been added to your account, as these can increase your billing amount and explain any unexpected changes to the NETFLIX *1 charge amount.

Cancel if you no longer use Netflix

If you do not recognize or no longer want this subscription, go directly to netflix.com/cancel to stop future NETFLIX *1 charges from appearing on your bank statement, as Netflix does not charge cancellation fees.

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How to cancel Netflix

Netflix bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Netflix

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Should you be worried?

No, this is a legitimate charge from Netflix. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the NETFLIX *1 Charge Legitimate or Fraud?

The NETFLIX *1 charge on your bank or credit card statement is almost always a legitimate billing from Netflix, the popular streaming service. Netflix uses this shortened descriptor — sometimes appearing as "NETFLIX *1" or similar variants — when processing monthly subscription payments. Here are the most common reasons you'd see this charge:

Your monthly Netflix subscription renewed automatically on its billing date
A free trial you signed up for recently converted to a paid Netflix plan
A family member or someone in your household used your card to sign up for their own Netflix account
You recently upgraded your Netflix plan (e.g., from Standard to Premium), triggering a prorated or new charge

How to Verify the NETFLIX *1 Charge

1
Log into your Netflix account
Visit netflix.com and sign in. Navigate to 'Account' then 'Billing Details' to see your latest payment amount and date — compare it to the NETFLIX *1 charge on your statement.
2
Search your email for Netflix receipts
Search your inbox for emails from 'info@account.netflix.com'. Netflix sends a receipt every billing cycle that will confirm the exact charge amount matching NETFLIX *1.
3
Check with household members
Ask family members or roommates whether they signed up for a Netflix account using your payment method, which would explain an unexpected NETFLIX *1 charge appearing on your statement.
4
Review your active subscriptions
Check any subscription tracking apps or your bank's subscription manager to see if Netflix is listed as an active recurring charge tied to your card.
5
Contact your bank for details
Call the number on the back of your card and ask for the full merchant details behind the NETFLIX *1 transaction, including the exact merchant ID and location, to confirm its origin.

How to Dispute a NETFLIX *1 Charge

1
Act within 60 days
Most banks require you to dispute an unauthorized NETFLIX *1 charge within 60 days of the statement date. Act quickly to preserve your right to a full chargeback.
2
Contact Netflix support first
Reach Netflix at netflix.com/contactus or call 1-866-579-7172. Explain the unexpected NETFLIX *1 charge — Netflix can often issue a refund directly, which is faster than a bank dispute.
3
File a chargeback with your bank
If Netflix won't resolve the issue, contact your bank or card issuer to file a formal chargeback for the NETFLIX *1 charge, citing it as unauthorized or fraudulent.
4
Request a new card number
If you suspect your card details were stolen and used to open a Netflix account fraudulently, ask your bank to cancel and reissue your card to prevent further NETFLIX *1 charges.

Tips for Managing Netflix Charges

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Set a calendar alert a few days before your Netflix billing date so a NETFLIX *1 charge never catches you off guard.

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Save Netflix email receipts each month to quickly match them against any NETFLIX *1 entries on your bank statement.

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Enable Netflix account access notifications so you're alerted if someone logs in and changes billing info on your account.

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Note your exact Netflix billing cycle date in your phone — NETFLIX *1 charges always post on or within a day of that date.

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Use a virtual card number for your Netflix subscription to isolate NETFLIX *1 charges and block unauthorized renewals easily.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside NETFLIX *1 on your statement.

ℹ️ Note

In the vast majority of cases, a NETFLIX *1 charge is simply Netflix billing your card for your monthly streaming subscription — it's one of the most commonly recognized legitimate charges we see reported on WhatIsThisCharge.net. If the amount matches your Netflix plan price, there's no cause for concern.