How do I cancel Safelite AutoGlass?

You can cancel at safelite.com/contact-us.

How do I get a refund from Safelite AutoGlass?

Contact Safelite AutoGlass support directly to request a refund.

Home›Browse Charges›Other›SAFELIGHT ECOMM

SAFELIGHT ECOMM Charge (What It Is + Is It Legit?)

Q: Why does "SAFELIGHT ECOMM" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with Safelite AutoGlass.

Q: Is the "SAFELIGHT ECOMM" charge legitimate?

Yes, this is a legitimate charge from Safelite AutoGlass.

✓ Legitimate

The "SAFELIGHT ECOMM" charge is from Safelite AutoGlass. Online purchase or payment for auto glass repair or replacement services through Safelite's ecommerce platform.

🌍 US🕐 1 min read📅 Updated October 12, 2026

Safelite AutoGlass

Online purchase or payment for auto glass repair or replacement services through Safelite's ecommerce platform.

SAFELIGHT ECOMM

Understanding this descriptor

SAFELIGHT ECOMM appears on your bank statement because you have an active subscription or made a purchase with Safelite AutoGlass. The charge descriptor is how Safelite AutoGlass identifies itself to your bank. It may appear slightly different depending on your bank and country.

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Recommended actions

Check your account

Log into your Safelite AutoGlass account to verify the charge.

Check family members

Make sure the charge is not from a family member or shared account holder.

Cancel if needed

If you want to cancel, visit safelite.com/contact-us to manage your subscription.

Dispute if unauthorized

Still do not recognize it? Contact your bank to dispute the charge.

💡 Tip — call before disputing

Try calling Safelite AutoGlass at 1-800-638-8958 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

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Is this charge fraudulent?

No, this is a legitimate charge from Safelite AutoGlass. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.