Question 1

What is the TIDAL* charge on my bank statement?

Accepted Answer

The TIDAL* charge on your bank statement is from Tidal, a music streaming service known for its HiFi lossless audio quality. The charge typically ranges from $10.99 to $21.99 depending on which subscription plan you signed up for, such as Tidal HiFi or Tidal HiFi Plus. This is a legitimate recurring subscription charge for access to their music library with high-quality audio.

Question 2

Why is Tidal charging me $21.99 instead of the lower price I expected?

Accepted Answer

Tidal offers multiple subscription tiers, so the amount you see can vary between $10.99 and $21.99. The higher $21.99 charge typically corresponds to the Tidal HiFi Plus plan, which includes their highest quality audio formats like Dolby Atmos and Sony 360 Reality Audio, whereas the standard HiFi plan comes in at the lower end of that range. You can log into your account at account.tidal.com to review exactly which plan you are subscribed to and see your billing details.

Question 3

How do I cancel my Tidal subscription so I stop seeing this charge?

Accepted Answer

To cancel your Tidal subscription and stop future TIDAL* charges, go to account.tidal.com and log in with your credentials. From there, navigate to your subscription settings and select the option to cancel your plan. Make sure to cancel before your next billing date to avoid being charged for another month. After cancellation, you should still have access to Tidal until the end of your current paid period.

Question 4

I don't remember signing up for Tidal — could this charge be a free trial that converted?

Accepted Answer

Yes, this is a common reason people are surprised by the TIDAL* charge. Tidal frequently offers free trials, and if you signed up for one and did not cancel before the trial period ended, your account would have automatically converted to a paid subscription ranging from $10.99 to $21.99 per month. Check your email for any confirmation messages from Tidal, and visit account.tidal.com to verify whether an account exists under your email address. If you find one and did not intend to continue, you can cancel directly on that page.

TIDAL* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

Frequently Asked Questions

Community Reports (0)

Community Comments (0)