VIKI* Charge (What It Is + Is It Legit?)
✓ LegitimateThe "VIKI*" charge is from Viki (Rakuten). Viki Pass subscription for Korean, Chinese, and Asian drama streaming.
Viki (Rakuten)
Viki Pass subscription for Korean, Chinese, and Asian drama streaming.
Category
Streaming
Avg. Charge
$4.99 - $9.99
Country
US
Billing Cycle
Monthly
Cancel At
viki.com/user-account-settings#subscription
Support
See website
Why does this charge appear?
Viki's streaming subscription service bills under the truncated descriptor "VIKI*" because payment processors like Stripe and major credit card networks impose a strict character limit on merchant descriptors, typically capping them at 22 characters or fewer, which makes the full "Viki (Rakuten)" branding impractical to display. Rakuten, the Japanese e-commerce giant that owns Viki, operates the streaming platform as a distinct brand in the US market, so the billing system uses "VIKI*" as the recognizable shorthand rather than incorporating the parent company name. The asterisk following "VIKI" is a standard formatting convention used to separate the merchant name from additional dynamic information, such as a customer service phone number or subscription type, that may appear alongside it on your statement.
What should you do?
Confirm Your Viki Subscription
Log in to your account at viki.com and check whether you have an active Viki Pass subscription. The VIKI* charge on your statement corresponds to a paid Viki Pass plan that grants access to Korean, Chinese, and other Asian drama content on the Rakuten Viki platform.
Review Your Viki Pass Plan Details
Once logged in to viki.com, navigate to your account settings and review which Viki Pass tier you are subscribed to, the billing amount, and the renewal date. Make sure the charge amount on your bank statement matches the plan price listed in your Viki account.
Check for Multiple Viki Accounts
If the VIKI* charge seems unfamiliar, consider whether you or a family member may have signed up for Viki Pass under a different email address. Visit viki.com and try logging in with any other email accounts you use to rule out a duplicate or forgotten Rakuten Viki subscription.
Cancel Viki Pass If No Longer Needed
If you no longer want the Viki Pass subscription, go directly to viki.com/user-account-settings#subscription to cancel your plan and prevent future VIKI* charges from appearing on your bank statement. Make sure to cancel before your next renewal date to avoid being billed again.
Is this charge fraudulent?
No, this is a legitimate charge from Viki (Rakuten). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.
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