What exactly is the AMAZON EG* charge on my statement?

The AMAZON EG* charge represents a transaction processed through AMAZON EG, Amazon's Egyptian marketplace. It typically corresponds to a product purchase, digital service, or subscription renewal made on amazon.eg.

Why does the charge say AMAZON EG* instead of just Amazon?

AMAZON EG* is the specific billing descriptor used by AMAZON EG to identify transactions from the Egyptian marketplace, distinguishing them from charges originating on Amazon's US or other regional platforms.

Can I get a refund for an AMAZON EG* charge?

Yes, AMAZON EG follows Amazon's standard return and refund policies. Contact Amazon customer support with your order details and request a refund, which is typically processed within 3–5 business days.

How do I cancel an AMAZON EG subscription to stop the charge?

Log into your Amazon account, go to 'Manage Your Subscriptions' or 'Memberships & Subscriptions,' locate the AMAZON EG service, and select 'Cancel Subscription' to stop future AMAZON EG* charges.

How do I stop future AMAZON EG* charges from appearing?

To prevent future AMAZON EG* charges, cancel any active AMAZON EG subscriptions, remove your saved payment method from amazon.eg, and monitor your account regularly for any unauthorized activity.

Home›Browse Charges›Shopping›AMAZON EG*

AMAZON EG* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON EG*" charge is from Amazon Egypt. Purchase or subscription from Amazon Egypt. This descriptor appears on Egyptian bank statements for Amazon marketplace purchases.

🌍 EG🕐 7 min read📅 Updated May 22, 2026

Amazon Egypt

Purchase or subscription from Amazon Egypt. This descriptor appears on Egyptian bank statements for Amazon marketplace purchases.

AMAZON EG*

Why does this charge appear?

When Amazon expanded into Egypt, it adopted the same abbreviated billing format used across its global marketplace operations, where country codes replace full regional names to keep transaction descriptors short enough to fit within standard banking character limits. The "EG" in AMAZON EG\* is simply the ISO country code for Egypt, a convention Amazon uses worldwide to identify which regional marketplace processed the transaction. If you see this descriptor on your statement, it reflects a purchase or subscription made through Amazon Egypt's platform, and the asterisk typically precedes a shortened order reference or product category.

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Your next steps

Check Your Amazon Egypt Order History

Log in to your Amazon Egypt account at amazon.eg and navigate to your order history. Look for any recent purchases or active subscriptions that match the date and amount of the AMAZON EG* charge on your bank statement.

Verify the Charge Amount Matches

Cross-reference the exact amount shown as AMAZON EG* on your bank statement with your Amazon Egypt order total, keeping in mind that currency conversion fees from Egyptian Pounds may slightly affect the final charged amount.

Review Any Active Amazon Egypt Subscriptions

Visit amazon.eg and check your account settings for any recurring subscriptions or services such as Amazon Prime Egypt that may be generating the AMAZON EG* charge on a monthly or annual basis.

Cancel or Manage the Charge if Needed

If you want to stop future AMAZON EG* charges, visit amazon.eg/gp/help/customer/display.html?nodeId=201909600 to manage your Amazon Egypt subscriptions, cancel orders, or contact Amazon Egypt customer support for assistance with the specific transaction.

💡 Tip — call before disputing

Try calling Amazon Egypt at 0800-000-0122 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

ℹ️ International processing

This charge is processed in EG. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Amazon Egypt. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON EG*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON EG* Charge Legitimate or Fraud?

The AMAZON EG* charge on your bank or credit card statement is typically a legitimate transaction processed by AMAZON EG, Amazon's operations in Egypt. This descriptor appears when you make purchases through Amazon's Egyptian marketplace or related services. However, if you don't recall making a purchase, it's worth investigating further.

AMAZON EG* charges often appear for marketplace purchases made on Amazon Egypt (amazon.eg)
The charge may reflect a digital product, subscription, or physical item shipped from the Egyptian marketplace
A family member or someone with access to your account may have made the purchase without your knowledge
In rare cases, the AMAZON EG* charge could indicate unauthorized account access or card fraud

How to Verify the AMAZON EG* Charge

1
Log into your Amazon account
Visit amazon.eg or your main Amazon account and navigate to 'Returns & Orders' to find a transaction matching the AMAZON EG* charge amount and date.
2
Search your email for receipts
Search your inbox for emails from AMAZON EG or amazon.eg containing order confirmations or shipping notices that match the AMAZON EG* charge.
3
Check household or shared accounts
Ask family members or anyone who may share your Amazon account whether they made a purchase that would appear as AMAZON EG* on your statement.
4
Review active subscriptions
Go to 'Manage Your Subscriptions' in your Amazon account to see if any AMAZON EG service or subscription renewal triggered the AMAZON EG* charge.
5
Contact your bank
If you still can't identify the AMAZON EG* charge, call your bank's fraud line to get the exact merchant details and transaction timestamp for further investigation.

How to Dispute an AMAZON EG* Charge

1
Act within 60 days
Report the unrecognized AMAZON EG* charge to your bank within 60 days of your statement date to remain eligible for a chargeback under consumer protection rules.
2
Contact AMAZON EG first
Reach out to Amazon customer service at amazon.eg or via the main Amazon help center and reference the AMAZON EG* charge to request a refund or clarification directly.
3
File a chargeback with your bank
If AMAZON EG does not resolve the issue, contact your bank or card issuer and formally dispute the AMAZON EG* charge, providing all supporting documentation.
4
Request a new card number
If the AMAZON EG* charge is confirmed as fraudulent, ask your bank to cancel your current card and issue a new one to prevent further unauthorized charges.