What exactly is the UBER EG* charge on my statement?

UBER EG* is the official billing descriptor used by Uber Egypt for rides, Uber Eats orders, and subscription fees processed through their Egyptian payment system.

Why does the charge say UBER EG* instead of Uber Egypt?

Banks truncate merchant names on statements — UBER EG* is simply Uber Egypt's shortened billing code, which is standard practice for international payment processing.

Can I get a refund for a UBER EG* charge?

Yes — if the UBER EG* charge is incorrect or unauthorized, contact Uber Egypt support at help.uber.com. Uber Egypt typically processes refunds within 3–5 business days.

How do I cancel an Uber Egypt subscription to stop recurring UBER EG* charges?

Open the Uber app, go to Account > Uber One (or your active plan), and select 'End Membership' to stop future recurring UBER EG* subscription charges from Uber Egypt.

How do I stop future unauthorized UBER EG* charges?

Remove your card from your Uber Egypt payment methods in the app, enable two-factor authentication, and ask your bank to block further UBER EG* transactions if fraud is suspected.

Home›Browse Charges›Travel›UBER EG*

UBER EG* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "UBER EG*" charge is from Uber Egypt. Uber ride Egypt.

🌍 EG🕐 7 min read📅 Updated May 22, 2026

Uber Egypt

Uber ride Egypt.

UBER EG*

Why does this charge appear?

When Uber processes payments for rides taken in Egypt, the charge is routed through Uber's global billing infrastructure, which uses abbreviated regional codes to identify transactions from specific countries. The descriptor UBER EG* appears on your bank statement because Uber's payment system combines the brand name with the two-letter ISO country code for Egypt, truncating what would otherwise read as Uber Egypt to fit within the character limits imposed by card networks like Visa and Mastercard. If you recently took a ride in Egypt and see a charge of around 50 EGP, the UBER EG* descriptor is simply how Uber Egypt identifies itself through that standardized international billing format.

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Your next steps

Check Your Uber Egypt Trip History

Log in to your Uber account at uber.com and review your recent trip history to match the UBER EG* charge with a specific ride taken in Egypt. The amount should correspond to a completed trip fare in Egyptian pounds converted to your billing currency.

Verify the Charge Amount and Date

Cross-reference the date of the UBER EG* charge on your bank statement with any travel you did in Egypt or any trips booked through Uber Egypt around that time. Currency conversion fees may cause the final billed amount to differ slightly from the original fare.

Manage Your Uber Egypt Subscription or Payment Settings

Visit uber.com/account to review your saved payment methods and ensure your card is only being used for authorized Uber Egypt rides. If you no longer plan to use Uber in Egypt, you can remove your payment method or adjust your account preferences from this page.

Contact Uber Support If the Charge Seems Incorrect

If you confirmed the UBER EG* charge does not match any trip you took in Egypt, reach out to Uber support directly through uber.com to report the discrepancy. Uber's support team can pull up the specific Egypt ride details tied to the charge and issue a refund if the fare was billed in error.

ℹ️ International processing

This charge is processed in EG. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Uber Egypt. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the UBER EG* Charge Legitimate or Fraud?

If you see UBER EG* on your bank or credit card statement, this charge almost certainly originates from Uber Egypt, the ride-hailing and delivery service operating in Egypt. This is a standard billing descriptor used by Uber's Egyptian operations and is typically a legitimate transaction. Common reasons you might see this charge include:

A completed ride booked through the Uber app in Egypt
An Uber Eats food delivery order placed via Uber Egypt
A pending or delayed charge from a previous Uber Egypt trip settling on your card
An Uber Egypt promotional charge, membership, or subscription fee

How to Verify the UBER EG* Charge

1
Check your Uber Egypt ride history
Open the Uber app, go to 'Activity,' and match the UBER EG* charge amount and date to a specific Egypt trip or Eats order.
2
Search your email for Uber Egypt receipts
Search your inbox for 'Uber Egypt' or 'receipt@uber.com' to find a matching receipt that corresponds to the UBER EG* charge on your statement.
3
Check if a household member used your card
If your payment card is linked to a family member's Uber account, they may have used it for an Uber Egypt ride or delivery without your knowledge.
4
Review any active Uber subscriptions
Uber One or other Uber Egypt memberships can generate recurring UBER EG* charges — check your Uber app under 'Uber One' or 'Subscriptions.'
5
Contact your bank for transaction details
Ask your bank for the full merchant details behind the UBER EG* charge, including the merchant ID, to confirm it originates from Uber Egypt.

How to Dispute a UBER EG* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the UBER EG* charge appearing on your statement, so don't delay if you believe it's unauthorized.
2
Contact Uber Egypt support first
Visit help.uber.com and report the unrecognized UBER EG* charge directly — Uber Egypt's support team can often issue a refund faster than a bank dispute.
3
File a chargeback with your bank
If Uber Egypt does not resolve the issue, contact your bank or card issuer and formally dispute the UBER EG* charge as unauthorized or incorrect.
4
Request a new card number
If you suspect your card was fraudulently used for multiple UBER EG* charges, ask your bank to cancel the card and issue a new one to prevent further unauthorized transactions.

Tips for Managing Uber Egypt Charges

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Enable Uber app push notifications so every UBER EG* charge triggers an instant receipt alert.

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Always cross-reference UBER EG* amounts with your Uber Egypt trip history before disputing.

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Secure your Uber Egypt account with a strong password and two-factor authentication to prevent unauthorized rides.

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Note that Uber Egypt membership fees bill on the same date each month — track these to avoid surprise UBER EG* charges.

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Set a bank alert for any UBER EG* charge above a threshold to catch unexpected or large Uber Egypt transactions.

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Use WhatIsThisCharge.net to identify related charges from Uber Egypt or similar travel services.

ℹ️ Note

In most cases, an UBER EG* charge is a completely legitimate transaction from Uber Egypt — likely a recent ride or Eats order you may have forgotten about. A quick check of your Uber app's trip history is usually all it takes to confirm the charge and put your mind at ease.