What exactly does AMAZON SG* mean on my bank statement?

AMAZON SG* is the billing descriptor used by Amazon Singapore (amazon.sg) for purchases, Prime memberships, and digital services. The characters after the asterisk usually reference your specific order or transaction ID processed through AMAZON SG.

Why does the charge say AMAZON SG* instead of just Amazon?

Amazon uses regional billing entities, so transactions processed through Amazon's Singapore platform appear as AMAZON SG* rather than a generic Amazon label. This helps identify which Amazon marketplace handled the transaction.

Can I get a refund for an AMAZON SG* charge I don't recognize?

Yes. Contact Amazon Singapore support at amazon.sg/help with the charge amount and date. AMAZON SG has a customer-friendly refund policy, and unauthorized charges are typically resolved quickly with a full refund.

How do I cancel an Amazon Singapore subscription causing the AMAZON SG* charge?

Log into amazon.sg, go to 'Account & Lists' > 'Prime Membership' or 'Memberships & Subscriptions', and select the plan you want to cancel. Cancelling will stop future AMAZON SG* recurring charges for that service.

How do I stop future AMAZON SG* charges from appearing on my statement?

Cancel any active Amazon Singapore subscriptions, remove your payment method from your amazon.sg account under 'Manage Payment Methods', and contact your bank to block further AMAZON SG* charges if fraud is suspected.

Home›Browse Charges›Shopping›AMAZON SG*

AMAZON SG* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON SG*" charge is from Amazon Singapore. Purchase or subscription from Amazon Singapore. This descriptor appears on Singaporean bank statements for Amazon marketplace purchases.

🌍 SG🕐 8 min read📅 Updated May 22, 2026

Amazon Singapore

Purchase or subscription from Amazon Singapore. This descriptor appears on Singaporean bank statements for Amazon marketplace purchases.

AMAZON SG*

Understanding this descriptor

When Amazon processes payments through its Singapore marketplace, it uses a shortened billing descriptor format that combines its brand name with a country code abbreviation, resulting in "AMAZON SG*" appearing on your bank statement rather than the full "Amazon Singapore" name. The asterisk in the descriptor is a standard formatting convention used by Amazon's payment processing system to separate the company identifier from any additional order or transaction details that may follow. This truncated format is common across Amazon's regional storefronts worldwide, as card networks and bank statement systems impose strict character limits on merchant descriptors, making the abbreviated country code "SG" a practical stand-in for the full Singapore designation.

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Recommended actions

Check Your Amazon Singapore Order History

Log in to your account at amazon.sg and navigate to 'Returns & Orders' in the top right corner. Match the AMAZON SG* charge amount and date on your bank statement against your recent orders to confirm which purchase triggered the transaction.

Verify Any Active Amazon Singapore Subscriptions

While logged in to amazon.sg, go to 'Account & Lists' and check 'Memberships & Subscriptions' to see if you have an active Prime or digital subscription in Singapore. The AMAZON SG* descriptor can appear for recurring subscription renewals, not just one-time purchases.

Review Amazon Singapore Digital Orders

Visit amazon.sg and check your digital orders separately under 'Digital Orders' in your account settings, as Kindle books, Prime Video rentals, or app purchases from the Singapore store also show up as AMAZON SG* and may not appear in your standard order history.

Manage or Cancel Subscriptions via Amazon Singapore Help

If the AMAZON SG* charge is from a subscription you no longer want, visit amazon.sg/gp/help/customer/display.html?nodeId=201909600 to review your cancellation options and stop future billing from Amazon Singapore before the next renewal date.

💡 Tip — call before disputing

Try calling Amazon Singapore at 1800-286-4343 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

ℹ️ International processing

This charge is processed in SG. You may see a foreign transaction fee from your bank (typically 1-3%).

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Is this charge fraudulent?

No, this is a legitimate charge from Amazon Singapore. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON SG*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON SG* Charge Legitimate or Fraud?

If you see AMAZON SG* on your bank or credit card statement, this charge most likely comes from Amazon Singapore (amazon.sg), Amazon's e-commerce platform serving Southeast Asia. The 'SG' designates Singapore as the operating entity, and the asterisk (*) is typically followed by an order or transaction reference number. This is a standard billing format used by Amazon for purchases, subscriptions, and digital services processed through their Singapore marketplace.

Common legitimate reasons you may see an AMAZON SG* charge include:

A product purchase made on Amazon.sg shipped to Singapore or nearby regions
An Amazon Prime membership subscription billed through AMAZON SG
A Kindle eBook, audiobook, or digital content purchase via Amazon Singapore
An Amazon Web Services (AWS) charge routed through the Singapore billing entity
A subscription to Amazon Music, Prime Video, or other digital services available in Singapore

However, if you do not recall making any purchase or subscribing to any service through Amazon Singapore, you should investigate the charge promptly to rule out unauthorized use of your payment method.

How to Verify the AMAZON SG* Charge

1
Log into your Amazon Singapore account
Visit amazon.sg and sign in. Go to 'Returns & Orders' to review your recent order history and match the AMAZON SG* charge amount to a specific transaction.
2
Search your email for AMAZON SG receipts
Search your inbox for emails from 'amazon.sg' or 'no-reply@amazon.sg'. Amazon sends order confirmation and payment receipts that will match the AMAZON SG* charge on your statement.
3
Check your Amazon memberships and subscriptions
In your Amazon Singapore account, go to 'Account & Lists' > 'Prime Membership' or 'Memberships & Subscriptions' to see if a recurring AMAZON SG* charge is tied to an active plan.
4
Check if a household or family member made the purchase
If you share an Amazon Singapore household account, another member may have placed an order that resulted in the AMAZON SG* charge appearing on your linked payment method.
5
Contact Amazon Singapore customer support
If you still cannot identify the AMAZON SG* charge, contact Amazon Singapore support via amazon.sg/help. Provide the exact charge amount and date to get a full transaction explanation.

How to Dispute an AMAZON SG* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the AMAZON SG* charge appearing on your statement. Do not delay — gather your statement details and act quickly.
2
Contact AMAZON SG directly for a refund first
Before escalating, reach out to Amazon Singapore support at amazon.sg/help. For unauthorized or erroneous AMAZON SG* charges, Amazon will often issue a refund faster than a bank chargeback.
3
File a chargeback with your bank or card issuer
If Amazon Singapore does not resolve the AMAZON SG* charge, call the number on the back of your card and formally dispute the transaction, citing it as unauthorized or unrecognized.
4
Request a new card number to prevent future unauthorized charges
If the AMAZON SG* charge appears fraudulent, ask your bank to cancel your current card and issue a new one to prevent further unauthorized charges from appearing on your account.