GRAB* Charge (What It Is + Is It Legit?)

Grab uses the truncated descriptor format "GRAB*" on bank statements because its payment processing system follows a prefix-plus-modifier structure, where the asterisk acts as a separator to append a service identifier such as "RIDE," "FOOD," or "EXPRESS" after it. This approach allows Grab's single merchant account to handle billing across its entire super-app ecosystem spanning ride-hailing, food delivery, and express courier services without requiring separate merchant registrations for each product line. The format is consistent across the eight Southeast Asian markets where Grab operates, meaning customers in Singapore, Malaysia, Thailand, and beyond will see the same "GRAB*" prefix regardless of which service they used.

No, this is a legitimate charge from Grab. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions