What does AMAZON US* mean on my bank statement?

AMAZON US* is the billing descriptor used by AMAZON US when charging your card for purchases, subscriptions, or services on Amazon.com. The asterisk is followed by additional characters identifying the specific product or service.

Why does the charge say AMAZON US* instead of just Amazon?

AMAZON US uses truncated billing descriptors like AMAZON US* because payment processors limit the characters displayed on statements. The full descriptor often includes a short service code after the asterisk, such as AMAZON US*PRIME or AMAZON US*MKTP.

Can I get a refund for an AMAZON US* charge?

Yes. AMAZON US offers refunds for most product purchases within 30 days of delivery and may prorate refunds for cancelled subscriptions. Visit amazon.com/returns or contact their support team to initiate the process.

How do I cancel an AMAZON US subscription to stop recurring charges?

Log into your AMAZON US account, go to 'Account & Lists > Memberships & Subscriptions,' and cancel the relevant subscription. You can also cancel Amazon Prime specifically under 'Manage Prime Membership' in your account settings.

How do I stop future AMAZON US* charges from appearing?

To stop AMAZON US* charges, cancel all active Amazon subscriptions, remove your card from your AMAZON US account under 'Manage Payment Methods,' and monitor your statement for any charges that appear after removal.

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AMAZON US* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON US*" charge is from Amazon United States. Purchase or subscription from Amazon US. This descriptor appears on US bank statements for Amazon marketplace purchases.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Amazon United States

Purchase or subscription from Amazon US. This descriptor appears on US bank statements for Amazon marketplace purchases.

AMAZON US*

Why does this charge appear?

Amazon United States uses the shortened descriptor "AMAZON US*" on bank statements primarily because major card networks like Visa and Mastercard impose a strict character limit on merchant descriptors, typically capping them at 22-25 characters. Rather than truncating the full company name awkwardly, Amazon deliberately formats its billing identifier as "AMAZON US*" to clearly signal a United States-based Amazon transaction while leaving room for additional purchase details, such as a product category or order reference, after the asterisk. This standardized format also helps Amazon's payment processing systems distinguish domestic US marketplace charges from transactions originating through other regional Amazon entities around the world.

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Your next steps

Check Your Amazon US Order History

Log in to your account at amazon.com and navigate to 'Returns & Orders' in the top right corner. Cross-reference the charge amount and date from the AMAZON US* descriptor on your bank statement with your recent purchases or active subscriptions to identify what triggered the charge.

Review Active Amazon US Subscriptions

Visit amazon.com and go to 'Account & Lists' then 'Memberships & Subscriptions' to see all recurring charges tied to your Amazon US account, including Amazon Prime, Subscribe & Save, or any digital services that may have generated the AMAZON US* charge on your statement.

Verify the Charge With Amazon US Support

If you cannot match the AMAZON US* charge to a specific order or subscription, contact Amazon United States customer service directly through amazon.com by going to 'Help' at the bottom of the page and selecting 'Contact Us' to have an agent look up the exact transaction using the charge date and amount.

Manage or Cancel Amazon US Services if Needed

If the AMAZON US* charge is from a subscription or service you no longer want, visit amazon.com/gp/help/customer/display.html?nodeId=201909600 to review Amazon United States cancellation options and stop future charges from appearing on your bank statement.

💡 Tip — call before disputing

Try calling Amazon United States at 1-888-280-4331 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

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Legitimate or scam?

No, this is a legitimate charge from Amazon United States. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON US*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON US* Charge Legitimate or Fraud?

If you've spotted AMAZON US* on your bank or credit card statement, it is most commonly a legitimate charge from AMAZON US, the American arm of Amazon's global retail and services platform. This descriptor appears when you make purchases on Amazon.com, sign up for Amazon Prime, or use any Amazon-affiliated service billed through their US entity.

However, not every AMAZON US* charge is one you personally authorized. Here are the most common reasons this charge appears:

A product purchase made on Amazon.com, including marketplace seller items
An Amazon Prime membership renewal (monthly or annual)
Amazon digital subscriptions such as Kindle Unlimited, Audible, or Amazon Music
AWS (Amazon Web Services) charges billed through your personal account
An unauthorized purchase made by a family member or someone with access to your account
A fraudulent charge if your card details were compromised and used on Amazon

Because the AMAZON US* descriptor can cover many different services, it's worth investigating before assuming the charge is fraudulent or disputing it with your bank.

How to Verify the AMAZON US* Charge

1
Log into your Amazon account
Visit amazon.com and go to 'Returns & Orders' or 'Account & Lists > Your Account > Order History' to match the AMAZON US* charge amount and date to a specific order.
2
Check your Amazon digital subscriptions
In your AMAZON US account, navigate to 'Memberships & Subscriptions' under Account Settings to see if an Amazon Prime, Kindle Unlimited, or other subscription renewal triggered the AMAZON US* charge.
3
Search your email for Amazon receipts
Search your inbox for emails from amazon.com with the subject 'Your order' or 'Your Amazon.com order.' AMAZON US sends digital receipts for every transaction that should match the charge amount.
4
Ask household members or authorized users
If others share your AMAZON US account or have an Amazon Household membership linked to your payment method, check with them — they may have made the purchase that generated the AMAZON US* charge.
5
Contact Amazon US customer support
If you still cannot identify the AMAZON US* charge, contact AMAZON US directly at amazon.com/contact-us. Provide the exact charge amount and date — their team can trace any transaction billed under that descriptor.

How to Dispute an AMAZON US* Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unrecognized AMAZON US* charge within 60 days of your statement date. Acting quickly preserves your right to a chargeback if the charge turns out to be fraudulent.
2
Contact AMAZON US directly first
Reach out to AMAZON US customer support at amazon.com/contact-us via chat or phone. Amazon has a relatively generous refund policy and can often resolve billing disputes faster than a bank chargeback.
3
File a chargeback with your bank or card issuer
If AMAZON US cannot resolve the issue, call the number on the back of your card and report the AMAZON US* charge as unauthorized. Provide your order history screenshots and any correspondence with Amazon as evidence.
4
Request a new card number
If the AMAZON US* charge is confirmed as fraudulent — meaning someone used your card details on Amazon without your knowledge — ask your bank to issue a replacement card to prevent further unauthorized charges.