CHEWY* Charge (What It Is + Is It Legit?)

When Chewy processes a transaction through their payment system, the descriptor "CHEWY*" appears on your bank statement because merchant billing systems often truncate or append characters to a company's name to accommodate the limited character space banks allow for transaction descriptors. The asterisk following "CHEWY" is a common formatting convention used by payment processors to separate the merchant name from additional transaction details, such as an order number or location code, though those details may not always display depending on your bank's statement format. If you recently purchased pet food, medications, or other pet supplies from Chewy.com, this charge is almost certainly legitimate and corresponds to that order.

No, this is a legitimate charge from Chewy. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions