Why does "IKEA*" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with IKEA.

Is the "IKEA*" charge legitimate?

Yes, this is a legitimate charge from IKEA.

How do I cancel IKEA?

You can cancel at ikea.com/us/en/purchases/lookup/.

How do I get a refund from IKEA?

Contact IKEA support directly to request a refund.

Home›Browse Charges›Shopping›IKEA*

IKEA* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "IKEA*" charge is from IKEA. Furniture and home accessories purchase from IKEA.

🌍 SE✅ Community verified

IKEA

Furniture and home accessories purchase from IKEA.

IKEA*

Why does this charge appear?

When IKEA processes a transaction through its online store or in-store payment terminals, the billing system appends an asterisk after the brand name to indicate that the charge is being routed through a third-party payment processor or IKEA's own digital commerce platform rather than a traditional retail point-of-sale system. The "IKEA*" format is a common convention used by payment processors to separate the merchant name from additional transaction identifiers, such as a store location code or order reference, which may follow the asterisk depending on your bank's display format. If you see IKEA* on your statement, it almost certainly reflects a legitimate furniture or home accessories purchase, and the full transaction details can typically be verified by cross-referencing the charge amount with your IKEA order confirmation email.

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What should you do?

Look up your IKEA order

Visit ikea.com/us/en/purchases/lookup/ to search for your recent IKEA order. You can use your order number or the email address associated with your purchase to confirm the transaction matches the IKEA* charge on your bank statement.

Match the charge amount

Compare the exact dollar amount of the IKEA* charge against your IKEA order confirmation email or receipt. IKEA charges may include furniture, home accessories, delivery fees, or assembly services, so make sure all items and fees add up correctly.

Check for IKEA Family membership activity

If you are an IKEA Family member, log in to your account at ikea.com to review your purchase history and points activity. This can help confirm whether the IKEA* charge is tied to an in-store or online transaction made under your membership.

Contact IKEA customer support if needed

If the IKEA* charge still seems unfamiliar after checking your orders, reach out to IKEA directly through ikea.com for clarification. Have your bank statement handy with the charge date and amount so an IKEA representative can help trace the transaction to a specific store location or online order.

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Is this charge fraudulent?

No, this is a legitimate charge from IKEA. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.