Question 1

What is the MPESA*PAYBILL 300300 charge on my bank statement?

Accepted Answer

This charge represents a mobile money payment or transfer made through M-PESA using the paybill number 300300. M-PESA is Kenya's widely used mobile money service, and paybill number 300300 is used by businesses or organizations to collect payments from customers. If you see this on your statement, it means you or someone with access to your account used M-PESA to send money to the entity registered under that specific paybill number.

Question 2

The amount for MPESA*PAYBILL 300300 looks different each time it appears — is that normal?

Accepted Answer

Yes, that is completely normal. The MPESA*PAYBILL 300300 charge does not have a fixed amount because it reflects variable mobile money transactions made through M-PESA. Each time a payment is initiated to paybill number 300300, the amount will correspond to whatever sum was entered at the time of the transaction, so it will naturally differ from one charge to the next depending on what was being paid for.

Question 3

Is the MPESA*PAYBILL 300300 charge on my statement legitimate or could it be fraud?

Accepted Answer

MPESA*PAYBILL 300300 is a legitimate charge associated with M-PESA Kenya's mobile payment platform. It is not inherently fraudulent. However, if you do not recognize a specific transaction under this description, you should check your M-PESA transaction history on your Safaricom app or by dialing the M-PESA USSD menu to verify the payment details. If you still cannot account for the charge, contact M-PESA customer support through Safaricom directly to investigate.

Question 4

How do I stop future charges from MPESA*PAYBILL 300300 appearing on my account?

Accepted Answer

There is no dedicated cancellation URL available for MPESA*PAYBILL 300300 charges. Since these transactions are initiated manually through the M-PESA platform using paybill number 300300, they only occur when a payment is actively sent. To prevent future charges, simply do not initiate further payments to paybill 300300 through your M-PESA account. If you suspect someone else is making payments using your account, you should immediately change your M-PESA PIN and contact Safaricom customer care for assistance.

MPESA*PAYBILL 300300 Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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