Question 1

What is the NIANTIC* charge on my bank statement?

Accepted Answer

The NIANTIC* charge on your statement comes from Niantic Labs, the company behind popular mobile augmented reality games like Pokémon GO. This charge represents a purchase of in-game currency or items, such as PokéCoins, Poké Balls, or other virtual goods bought through the game. The amount will vary depending on what was purchased, since Niantic offers in-app purchases at several different price points.

Question 2

I don't remember buying anything in Pokémon GO — why did Niantic charge me?

Accepted Answer

If you see an unexpected NIANTIC* charge, it's possible that someone else with access to your device, such as a child or family member, made an in-app purchase in Pokémon GO or another Niantic game without your knowledge. It's also worth checking if you have any recurring coin bundles set up. If you genuinely don't recognize the purchase, you can reach out to Niantic's support team at niantic.helpshift.com to review your account's transaction history and request a refund if appropriate.

Question 3

How do I get a refund for a Niantic in-game purchase I didn't intend to make?

Accepted Answer

To request a refund for an unintended NIANTIC* charge, visit niantic.helpshift.com and submit a support request explaining the situation. You should act quickly, as refund eligibility is often time-sensitive. Keep in mind that the charge amount will vary based on what was purchased, so having your bank statement handy when contacting support will help speed up the process. Niantic's support team can look into the specific transaction tied to your account.

Question 4

Is NIANTIC* a legitimate charge or could it be fraud?

Accepted Answer

The NIANTIC* charge is a legitimate charge from Niantic Labs, the developer of Pokémon GO and other augmented reality mobile games. It reflects a real in-app purchase of virtual currency or items made through one of their games. It is not a fraudulent or suspicious company. However, if you are confident that no one using your account or device made a purchase, you should visit niantic.helpshift.com to contact their support team and investigate the charge further before disputing it with your bank.

NIANTIC* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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