Question 1

What is the NORDSTROM* charge on my bank statement?

Accepted Answer

The NORDSTROM* charge on your bank statement is a purchase made at Nordstrom department store, typically for clothing or accessories. Nordstrom is a well-known upscale retailer, and this charge reflects a legitimate transaction from their store or website. These charges typically range from $30.00 to $500.00 depending on what was purchased.

Question 2

I don't remember buying anything from Nordstrom — how do I look up this order?

Accepted Answer

You can look up any Nordstrom order by visiting nordstrom.com/my-account/order-lookup. There you can enter your order details to find out exactly what was purchased. It's also worth checking if a family member may have used your payment method for a Nordstrom clothing or accessories purchase, since the charge can range from $30.00 to $500.00.

Question 3

Can I return a Nordstrom purchase that shows up as NORDSTROM* on my statement?

Accepted Answer

Yes, Nordstrom has a generous return policy for clothing and accessories purchases. You can initiate a return or check your order status by visiting nordstrom.com/my-account/order-lookup. Once you locate your order, you can follow the return instructions provided. The refund for your NORDSTROM* charge should be returned to the same payment method used for the original transaction.

Question 4

Why does the NORDSTROM* charge show an asterisk after the name?

Accepted Answer

The asterisk in NORDSTROM* is simply how Nordstrom's payment processor formats the merchant name when it appears on bank and credit card statements. It is not an indication of anything unusual or fraudulent. This is the standard way a legitimate Nordstrom department store purchase for clothing or accessories will appear. If you need to verify the specific transaction, visit nordstrom.com/my-account/order-lookup to review your order history.

NORDSTROM* Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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