Question 1

What is the PALMPAY* charge on my bank statement?

Accepted Answer

The PALMPAY* charge on your bank statement comes from PalmPay, a digital wallet service operating in Nigeria. It reflects a transaction processed through your PalmPay account, which could be a payment, transfer, or top-up. Since PalmPay is a legitimate financial service, this charge is expected if you have an active account or recently used the app to send or receive money.

Question 2

I don't remember using PalmPay recently — why did this charge appear?

Accepted Answer

If you see a PALMPAY* charge you do not recognize, it may be due to a scheduled payment, an automatic top-up, or a transaction made by someone with access to your PalmPay account. The amount can vary depending on the type of transaction. Log in to your PalmPay account and review your transaction history to identify the charge. If something looks suspicious, visit palmpay.com/account to manage your account security immediately.

Question 3

How do I stop future PALMPAY* charges from appearing on my statement?

Accepted Answer

To stop future PALMPAY* charges, you will need to manage or close your PalmPay digital wallet account. Head to palmpay.com/account to review any linked payment methods, disable automatic payments, or deactivate your account entirely. Keep in mind that PalmPay is a Nigerian digital wallet platform, so any recurring transactions you have set up through the app will need to be cancelled before charges stop appearing on your bank statement.

Question 4

Is PALMPAY* a legitimate charge or could it be fraud?

Accepted Answer

PALMPAY* is a legitimate charge associated with PalmPay, a recognized digital wallet platform based in Nigeria. If you or someone you authorized has used PalmPay to make payments or transfers, this charge is expected and valid. However, if you have never signed up for PalmPay or do not recognize the transaction amount, you should visit palmpay.com/account to verify your account activity and consider contacting your bank to dispute the charge if it appears unauthorized.

PALMPAY* Charge (What It Is + Is It Legit?)

Why does this charge appear?

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Is this charge fraudulent?

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