What exactly is the PAYONEER* charge on my bank statement?

The PAYONEER* charge is a transaction processed by Payoneer, a global digital payments company. It could represent a fund transfer, withdrawal fee, or the annual $29.95 account maintenance fee charged by Payoneer.

Why does the charge say PAYONEER* instead of just 'Payoneer'?

The asterisk in PAYONEER* is a common formatting convention used by payment processors. It's Payoneer's standard billing descriptor and does not indicate anything unusual about the charge.

Can I get a refund for a PAYONEER* charge?

Refunds depend on the nature of the charge. Payoneer may refund fees in cases of account error or unauthorized activity — contact Payoneer support directly at payoneer.com to submit a refund request.

How do I cancel my Payoneer account to stop charges?

Log into your Payoneer account, go to Settings, and submit a closure request, or contact Payoneer support. Ensure your balance is zero before closing to avoid complications with future PAYONEER* charges.

How do I stop future PAYONEER* charges on my card?

To stop future PAYONEER* charges, remove your card from your Payoneer account under Payment Methods, or close your Payoneer account entirely if you no longer use the service.

Home›Browse Charges›Finance›PAYONEER*

PAYONEER* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "PAYONEER*" charge is from Payoneer. Payoneer payment or fee charge.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Payoneer

Payoneer payment or fee charge.

PAYONEER*

Why does this charge appear?

When Payoneer processes transactions through card networks like Visa and Mastercard, the billing system automatically truncates and formats the merchant name to fit within the strict character limits imposed by those networks, resulting in the shortened "PAYONEER*" descriptor appearing on your statement. The asterisk following the name is a standard delimiter used by payment processors to separate the merchant identifier from any additional transaction reference codes or sub-merchant details that may follow. If you've recently sent or received funds, paid a fee, or loaded your Payoneer account, this is the descriptor you can expect to see rather than the full company name spelled out in plain text.

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Your next steps

Log into your Payoneer account

Visit payoneer.com and sign in to your Payoneer account to review your transaction history. Look for the charge matching the PAYONEER* amount on your bank statement to confirm it corresponds to a payment received, withdrawal, or service fee processed through Payoneer.

Check your Payoneer activity and fees

Inside your Payoneer dashboard, navigate to the Activity section to see a detailed breakdown of recent transactions. The PAYONEER* charge may reflect an annual fee, currency conversion fee, or a payment withdrawal you initiated from your Payoneer balance to your bank account.

Manage or cancel your Payoneer account

If you no longer wish to use Payoneer and want to prevent future PAYONEER* charges such as annual maintenance fees, log in at myaccount.payoneer.com to review your account settings, close your account, or adjust your payment preferences to stop recurring charges.

Contact Payoneer support if the charge is unclear

If you cannot match the PAYONEER* charge to a specific transaction in your account history, reach out to Payoneer's customer support directly through payoneer.com to request a full explanation of the charge and obtain a receipt or clarification before considering any dispute with your bank.

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Legitimate or scam?

No, this is a legitimate charge from Payoneer. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the PAYONEER* Charge Legitimate or Fraud?

The PAYONEER* charge on your bank or credit card statement is most commonly a legitimate transaction processed through Payoneer, a global payment platform used by freelancers, online sellers, and businesses to send and receive money internationally. This descriptor appears when Payoneer processes a payment, annual fee, or fund transfer on your behalf. However, if you don't recall authorizing any activity through Payoneer, it's worth investigating further.

You or a family member signed up for a Payoneer account and loaded funds or paid a fee
You received a payment via Payoneer and a linked card was charged for a transfer or withdrawal fee
Payoneer charges an annual account maintenance fee of $29.95 if certain activity thresholds aren't met
A freelance platform (e.g., Fiverr, Upwork) routed your payout or payment through Payoneer

How to Verify the PAYONEER* Charge

1
Log into your Payoneer account
Visit payoneer.com and sign in to review your transaction history. Look for any payments, withdrawals, or fees that match the PAYONEER* charge amount and date.
2
Search your email for Payoneer receipts
Search your inbox for emails from 'noreply@payoneer.com' or 'Payoneer' around the date of the PAYONEER* charge to find a matching transaction confirmation.
3
Check if a household member uses Payoneer
Ask family members or roommates whether they have a Payoneer account linked to a shared card, as the PAYONEER* descriptor would appear the same on the statement.
4
Review freelance or marketplace accounts
If you use platforms like Fiverr, Upwork, or Amazon, check whether Payoneer is set as your payout or payment method, which can trigger a PAYONEER* charge.
5
Contact your bank for details
If you still can't place the PAYONEER* charge, call the number on the back of your card and ask your bank for the full merchant details and transaction ID associated with it.

How to Dispute a PAYONEER* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the PAYONEER* charge appearing on your statement. Acting quickly improves your chances of a successful chargeback.
2
Contact Payoneer support first
Reach out to Payoneer directly at payoneer.com/contact or through their 24/7 live chat. Provide the transaction date and amount — Payoneer can often resolve unauthorized charges faster than a bank dispute.
3
File a chargeback with your bank
If Payoneer doesn't resolve the issue, contact your bank or card issuer to dispute the PAYONEER* charge. Provide any correspondence with Payoneer as supporting evidence for your claim.
4
Request a new card number
If the PAYONEER* charge appears to be fraudulent and your card details were compromised, ask your bank to cancel the card and issue a new one to prevent further unauthorized charges.

Tips for Managing Payoneer Charges

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Enable Payoneer email and SMS notifications so you're alerted instantly whenever a PAYONEER* charge is processed.

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Keep a record of all Payoneer transactions and fees so you can quickly match any PAYONEER* charge on your statement.

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Secure your Payoneer account with two-factor authentication to prevent unauthorized transactions showing up as PAYONEER* charges.

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Note that Payoneer's $29.95 annual fee typically charges once per year — mark your calendar so the PAYONEER* charge doesn't surprise you.

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Regularly review which platforms have Payoneer linked as a payment method to avoid unexpected PAYONEER* charges.

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Use WhatIsThisCharge.net to identify other related charges that may appear alongside PAYONEER* on your statement.

ℹ️ Note

In most cases, a PAYONEER* charge is a routine and legitimate transaction from Payoneer — often a transfer fee, withdrawal, or annual account fee tied to your freelance or marketplace activity. If you recognize your Payoneer account, there's no cause for concern.