PETSMART* Charge (What It Is + Is It Legit?)

When PetSmart processes transactions at its retail locations or through its online store, the payment system truncates the full store name and appends an asterisk to create the shortened billing descriptor "PETSMART*" that appears on your bank statement. The asterisk is a standard formatting convention used by PetSmart's payment processor to separate the merchant name from any additional transaction detail, such as a store number or location code, that may follow it depending on your bank's display settings. If you recently bought pet food, grooming supplies, or other items at a PetSmart store or on PetSmart.com, this one-time charge is the expected descriptor for that purchase.

No, this is a legitimate charge from PetSmart. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions