What exactly is the ROBINHOOD* charge on my bank statement?

The ROBINHOOD* charge is the billing descriptor used by Robinhood when collecting payment for services like Robinhood Gold subscriptions, margin interest, or credit card fees from your linked payment method.

Why does the charge say ROBINHOOD* instead of just 'Robinhood'?

The asterisk in ROBINHOOD* is a standard billing formatting convention used by payment processors. It simply indicates a charge from Robinhood and does not suggest anything suspicious about the transaction.

Can I get a refund for a ROBINHOOD* charge?

Robinhood may issue a refund for an erroneous charge — contact their support team via the app or robinhood.com/support with your transaction details. Refund eligibility depends on the type of charge and Robinhood's current refund policy.

How do I cancel my Robinhood Gold subscription to stop future charges?

Open the Robinhood app, tap Account > Robinhood Gold > Cancel Robinhood Gold, and follow the prompts. Your subscription will remain active until the end of the billing period, after which no further ROBINHOOD* charges will occur.

How do I stop future ROBINHOOD* charges if I no longer use the service?

Cancel your Robinhood Gold subscription in the app and remove your payment method from your Robinhood account settings. If charges persist after cancellation, contact Robinhood support and your bank immediately.

Home›Browse Charges›Finance›ROBINHOOD*

ROBINHOOD* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "ROBINHOOD*" charge is from Robinhood. Robinhood investing platform charge.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Robinhood

Robinhood investing platform charge.

ROBINHOOD*

Why this shows on your statement

When Robinhood processes subscription payments for its Robinhood Gold membership through card networks, the billing system truncates the full company name and appends an asterisk to create the shortened descriptor "ROBINHOOD*" due to character limits imposed by payment processors like Stripe. The asterisk following the name is a common formatting convention used to separate a merchant identifier from additional transaction details that may follow, such as a membership tier or billing cycle reference. If you see this on your statement and pay $5.00 monthly, it is almost certainly your Robinhood Gold subscription fee rather than any unauthorized charge.

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What should you do?

Log into your Robinhood account

Visit robinhood.com and sign in to your account to review your recent activity. Check your subscription, Gold membership, or any recent trades that may have triggered the ROBINHOOD* charge on your bank statement.

Check your Robinhood Gold or subscription status

Inside your Robinhood account settings at robinhood.com/account, look for any active Robinhood Gold subscriptions or margin fees. The ROBINHOOD* charge is commonly associated with a monthly Robinhood Gold membership billing cycle.

Match the charge amount to your Robinhood billing history

In your Robinhood account, navigate to the statements and history section to find a matching transaction or fee that corresponds to the ROBINHOOD* charge amount shown on your bank statement, confirming it is a legitimate billing from Robinhood.

Manage or cancel your Robinhood subscription if needed

If you no longer wish to be charged by Robinhood, visit robinhood.com/account to downgrade or cancel your Robinhood Gold membership. This will stop future ROBINHOOD* charges from appearing on your bank statement going forward.

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How to cancel Robinhood

Robinhood bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Robinhood

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Should you be worried?

No, this is a legitimate charge from Robinhood. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the ROBINHOOD* Charge Legitimate or Fraud?

Seeing ROBINHOOD* on your bank or credit card statement almost always means the charge originated from Robinhood, the popular commission-free investing and trading platform. This descriptor typically appears when Robinhood bills you for a premium subscription or a one-time financial service. Before assuming fraud, consider the following common legitimate reasons for this charge:

Robinhood Gold subscription — a monthly or annual fee for premium features like margin investing and larger instant deposits
Robinhood Gold Card annual fee — if you signed up for the Robinhood credit card with an associated annual charge
Margin interest — interest billed if you used margin borrowing on your Robinhood brokerage account
One-time transfer or service fee — fees associated with wire transfers or account transfer requests through Robinhood

How to Verify the ROBINHOOD* Charge

1
Log into your Robinhood account
Open the Robinhood app or visit robinhood.com and navigate to Account > Statements & History to review recent transactions and billing activity that match the ROBINHOOD* charge.
2
Search your email for Robinhood receipts
Search your inbox for emails from 'support@robinhood.com' or 'no-reply@robinhood.com' around the date of the ROBINHOOD* charge to find a matching billing confirmation or subscription renewal notice.
3
Check if a household member uses Robinhood
Ask family members or anyone who shares your payment method whether they have a Robinhood account linked to your card, as Robinhood Gold subscriptions renew automatically each billing period.
4
Review your active Robinhood subscriptions
In the Robinhood app, go to Account > Robinhood Gold to see your current subscription status, billing date, and any associated fees that would generate the ROBINHOOD* charge.
5
Contact your bank for more details
If you still cannot identify the ROBINHOOD* charge, call the number on the back of your card and ask for the full merchant name, transaction ID, and any available billing address linked to the charge.

How to Dispute a ROBINHOOD* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the ROBINHOOD* charge appearing on your statement, so gather your evidence and act quickly to protect your right to a chargeback.
2
Contact Robinhood support first
Reach out to Robinhood directly through the in-app Help Center or at robinhood.com/support to report an unrecognized ROBINHOOD* charge — resolving it directly is often faster than a bank dispute.
3
File a chargeback with your bank
If Robinhood cannot resolve the issue, contact your bank or credit card issuer and formally dispute the ROBINHOOD* charge as unauthorized, providing any supporting documentation or screenshots.
4
Request a new card number
If the ROBINHOOD* charge is confirmed as fraudulent and your card details were compromised, ask your bank to issue a new card number to prevent any further unauthorized charges from appearing.

Tips for Managing Robinhood Charges

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Enable bank alerts for any ROBINHOOD* transaction so you're notified the moment a charge posts to your account.

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Keep a record of your Robinhood Gold subscription start date and renewal amount to quickly verify each ROBINHOOD* charge.

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Secure your Robinhood account with two-factor authentication to prevent unauthorized access that could lead to unexpected charges.

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Note your Robinhood Gold billing cycle date so you can anticipate the ROBINHOOD* charge and avoid confusing it with fraud.

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Use a dedicated card for Robinhood to make it easy to spot any ROBINHOOD* charges and limit exposure if fraud occurs.

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Use WhatIsThisCharge.net to identify related charges that may appear alongside ROBINHOOD* on your statement.

ℹ️ Note

In most cases, a ROBINHOOD* charge is a routine and expected billing from Robinhood — most commonly a monthly Robinhood Gold subscription fee. If you or someone in your household actively uses the Robinhood investing platform, this charge is very likely legitimate and easy to confirm directly in the app.