Question 1

What is the SYNCHRONY* charge on my bank statement?

Accepted Answer

The SYNCHRONY* charge on your statement is a payment or financing charge from Synchrony Bank. Synchrony Bank partners with hundreds of retailers and healthcare providers to offer store credit cards and financing plans. This charge likely reflects a payment toward one of those accounts, such as a store card from retailers like Amazon, Walmart, Lowe's, or a medical financing plan through CareCredit, all of which are managed by Synchrony Bank.

Question 2

I don't remember opening a Synchrony Bank account — could this charge be fraud?

Accepted Answer

While the SYNCHRONY* charge is a legitimate charge from Synchrony Bank, it is worth investigating if you do not recognize it. Synchrony Bank issues credit cards for many popular retailers and services, so the account may be tied to a store card you signed up for and forgot about. Log in or create an account at synchrony.com to review your accounts and recent transactions. If you still do not recognize the charge after checking, contact Synchrony Bank directly through synchrony.com to dispute it or report potential unauthorized use.

Question 3

Why does the SYNCHRONY* charge show a different amount each month?

Accepted Answer

The SYNCHRONY* charge from Synchrony Bank is listed as a variable amount because it depends on your specific account activity. The charge will reflect whatever payment you made or was automatically drafted for that billing cycle, which can vary based on your balance, minimum payment due, promotional financing terms, or any special payment arrangements. To see a full breakdown of the charge, log into your account at synchrony.com where you can view your statement and payment history in detail.

Question 4

How do I cancel or close my Synchrony Bank account to stop these charges?

Accepted Answer

To stop SYNCHRONY* charges from appearing, you would need to pay off your balance and close your Synchrony Bank account. You can manage your account, set up or cancel automatic payments, and request account closure by visiting synchrony.com. Keep in mind that simply canceling automatic payments will not close the account, and any remaining balance will still accrue interest. It is recommended to pay your balance in full before requesting closure to avoid any additional fees or charges.

SYNCHRONY* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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