Question 1

What is the TAXACT* charge on my bank statement?

Accepted Answer

The TAXACT* charge on your bank statement is from TaxAct, an online tax filing service. This charge typically appears as $24.99 and is billed when you purchase or use one of TaxAct's tax preparation products to file your federal or state taxes online. It is a legitimate charge and not a scam.

Question 2

I didn't file my taxes yet — why did TaxAct already charge me $24.99?

Accepted Answer

TaxAct may charge your card when you select and unlock a paid filing plan, even before you actually submit your tax return. This is common with their online products, where payment is collected upon upgrading to a paid tier. If you believe the charge was made in error or you did not intend to upgrade, you can log in to your account at taxact.com/account to review your purchase and request a refund if applicable.

Question 3

How do I cancel my TaxAct subscription or stop future charges?

Accepted Answer

To cancel your TaxAct account or manage any recurring billing, visit taxact.com/account and log in with your credentials. From there you can review your plan details and turn off any auto-renewal settings to prevent future charges. If you need further help, TaxAct's customer support can assist you directly through the same account portal.

Question 4

Is TAXACT* the same as TaxAct the tax software, or is this a fraudulent charge?

Accepted Answer

Yes, TAXACT* is the legitimate billing descriptor used by TaxAct, the well-known online tax preparation and filing service. If you or someone with access to your payment method used TaxAct to file taxes, the $24.99 charge is expected and valid. If you do not recognize the charge at all, you should log in at taxact.com/account to check for any account activity, and if no account exists under your information, contact your bank to dispute the charge.

TAXACT* Charge (What It Is + Is It Legit?)

Why does this charge appear?

What should you do?

Is this charge fraudulent?

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