Question 1

What is the UBISOFT* charge on my bank statement?

Accepted Answer

The UBISOFT* charge on your bank statement is a legitimate transaction from Ubisoft, a major video game company. It typically reflects a game purchase or an active subscription through their Ubisoft+ service. The most common amount is $14.99. If you or someone with access to your account plays Ubisoft games such as Assassin's Creed, Far Cry, or Rainbow Six, this is likely the source of the charge.

Question 2

I don't remember buying anything from Ubisoft — could this $14.99 charge be a subscription I forgot about?

Accepted Answer

Yes, it is very possible. Ubisoft offers a recurring subscription called Ubisoft+ that gives access to a library of games and often charges around $14.99 per billing cycle. You may have signed up during a free trial that has since converted to a paid plan. To check your active subscriptions and billing history, log into your Ubisoft account at ubisoft.com/account and review the subscription section to see if an active plan is on file.

Question 3

How do I cancel my Ubisoft subscription so I stop getting charged?

Accepted Answer

To cancel your Ubisoft subscription and stop future charges, go to ubisoft.com/account and sign in with the email address associated with your account. From there, navigate to the subscription or billing section and select the option to cancel your plan. Make sure to cancel before your next renewal date to avoid being charged again. After canceling, you should receive a confirmation email from Ubisoft.

Question 4

Someone else in my household made a Ubisoft purchase — is the UBISOFT* charge still legitimate?

Accepted Answer

Yes, if a family member or someone else with access to your payment method made a purchase or activated a Ubisoft+ subscription, the UBISOFT* charge is still a legitimate transaction. Ubisoft games and subscriptions can be bought through their website or the Ubisoft Connect app, and the charge will appear on whatever payment method was used. To review exactly what was purchased and by which account, visit ubisoft.com/account to check the order history tied to your billing information.

UBISOFT* Charge (What It Is + Is It Legit?)

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