Question 1

What is the WISE* charge on my bank statement?

Accepted Answer

The WISE* charge on your bank statement is a fee from Wise, formerly known as TransferWise, for an international money transfer you made through their service. Wise charges a small fee each time you send money abroad, and the amount varies depending on the currencies involved, the transfer amount, and the payment method you used. If you have a Wise account and recently sent money internationally, this charge is legitimate and expected.

Question 2

Why does the WISE* amount on my statement look different each time?

Accepted Answer

Wise calculates its fees as a percentage of the amount you are sending, which is why the WISE* charge on your bank statement will vary from transfer to transfer. The fee also depends on which currencies are being converted, the destination country, and whether you paid by bank transfer or debit card. There is no fixed monthly fee from Wise, so you will only see charges when you actually send money. You can review the exact fee breakdown for each transaction by logging into your account at wise.com/settings.

Question 3

I don't remember making a transfer. How do I check if this Wise charge is authorized?

Accepted Answer

If you do not recognize the WISE* charge, the first step is to log into your Wise account and review your transaction history at wise.com/settings. There you can see a full list of all transfers and any associated fees. It is possible a transfer was made by a family member who shares your payment method, or it could be a forgotten transfer. If you confirm no such transfer exists in your Wise account history, contact Wise support directly to dispute the charge, as it may indicate unauthorized account activity.

Question 4

How do I stop getting WISE* charges from appearing on my statement?

Accepted Answer

Since Wise only charges fees when you initiate an international money transfer, the WISE* charges will stop appearing on your statement once you stop sending transfers through the service. Wise does not have a recurring subscription fee to cancel. However, if you have a Wise account you no longer want, you can manage or close your account by visiting wise.com/settings and navigating to your account preferences. Closing your account or simply not initiating new transfers will prevent any future WISE* charges from appearing.

WISE* Charge (What It Is + Is It Legit?)

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