How do I get a refund from Charles (Zelle Recipient)?

Contact Charles (Zelle Recipient) support directly to request a refund.

Home›Browse Charges›Finance›ZELLE PAYMENT TO CHARLES JPM99C7S9I7U

ZELLE PAYMENT TO CHARLES JPM99C7S9I7U Charge (What It Is + Is It Legit?)

Q: Why does "ZELLE PAYMENT TO CHARLES JPM99C7S9I7U" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with Charles (Zelle Recipient).

Q: Is the "ZELLE PAYMENT TO CHARLES JPM99C7S9I7U" charge legitimate?

Yes, this is a legitimate charge from Charles (Zelle Recipient).

✓ Legitimate

The "ZELLE PAYMENT TO CHARLES JPM99C7S9I7U" charge is from Charles (Zelle Recipient). A Zelle peer-to-peer payment sent to an individual named Charles, identified by Zelle token Jpm99C7S9I7U.

🌍 US🕐 1 min read📅 Updated May 22, 2026

Charles (Zelle Recipient)

A Zelle peer-to-peer payment sent to an individual named Charles, identified by Zelle token Jpm99C7S9I7U.

ZELLE PAYMENT TO CHARLES JPM99C7S9I7U

Why does this charge appear?

ZELLE PAYMENT TO CHARLES JPM99C7S9I7U appears on your bank statement because you have an active subscription or made a purchase with Charles (Zelle Recipient). The charge descriptor is how Charles (Zelle Recipient) identifies itself to your bank. It may appear slightly different depending on your bank and country.

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Your next steps

Check your account

Log into your Charles (Zelle Recipient) account to verify the charge.

Check family members

Make sure the charge is not from a family member or shared account holder.

Cancel if needed

If you want to cancel, visit null to manage your subscription.

Dispute if unauthorized

Still do not recognize it? Contact your bank to dispute the charge.

💡 Tip — call before disputing

Try calling Charles (Zelle Recipient) at 1-844-428-8542 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

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Legitimate or scam?

No, this is a legitimate charge from Charles (Zelle Recipient). However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.