Why You're Seeing "HIMS*" on Your Bank Statement
Why You're Seeing "HIMS*" on Your Bank Statement
The HIMS* charge on your bank statement comes from Hims, a men's health and wellness company that offers subscription-based treatments and products. This charge typically appears when you have an active subscription for services such as hair loss treatments, erectile dysfunction medication, skincare, or other men's health products delivered directly to your door. Hims operates on a recurring billing model, so you may see this charge monthly or according to your chosen subscription cycle. If you recently signed up for a free trial or a discounted introductory offer through Hims, this charge may represent the start of your full-price billing period.
The descriptor HIMS* appears on your bank statement because Hims uses a shortened version of their brand name when processing payments through their payment provider, which is common practice among subscription-based companies. The asterisk following HIMS often indicates a subscription or recurring charge and may be followed by additional characters identifying the specific product or service plan you are enrolled in. This truncated format is a result of character limits imposed by payment processing networks, meaning the full company name cannot always be displayed.
Is the HIMS* Charge Legitimate or Fraud?
A HIMS* charge on your bank or credit card statement is almost always a legitimate transaction from Hims, a telehealth and men's health company that offers prescription and OTC treatments for hair loss, ED, skincare, and mental wellness. Hims uses the HIMS* billing descriptor â often followed by a product name or order number â when processing payments for subscriptions or one-time purchases. If you or someone in your household has used Hims, this charge is very likely valid.
- Hims subscription plans bill automatically on a recurring cycle, generating the HIMS* descriptor each period
- One-time product or consultation purchases from Hims also appear as HIMS* on statements
- Charges may appear shortly after a free trial period ends if you enrolled in a Hims subscription
- A household member or partner may have signed up for a Hims health treatment using your payment method
How to Verify the HIMS* Charge
- 1
Log into your Hims account
Visit forhims.com and sign in to review your order history and active subscriptions. Any recent HIMS* charge should correspond to a listed transaction in your account dashboard.
- 2
Search your email for Hims receipts
Search your inbox for emails from 'Hims' or 'forhims.com'. Hims sends order confirmation and billing emails that will match the date and amount of the HIMS* charge on your statement.
- 3
Check if a household member used Hims
Ask partners or family members if they signed up for a Hims treatment plan. Hims covers a range of health categories and a family member may have used your card without mentioning it.
- 4
Review your active Hims subscriptions
In your Hims account, navigate to 'Subscriptions' or 'My Plan' to see all recurring plans. A HIMS* charge could be from a subscription you forgot you enrolled in, such as a hair or skincare plan.
- 5
Contact your bank for transaction details
If you still can't place the HIMS* charge, call the number on the back of your card. Your bank can provide the exact merchant details, transaction date, and amount to help you pinpoint the source.
How to Dispute a HIMS* Charge
- 1
Act within 60 days
Most banks require you to dispute an unrecognized HIMS* charge within 60 days of your statement date. Act quickly to preserve your right to a chargeback if the charge turns out to be unauthorized.
- 2
Contact Hims customer support first
Reach out to Hims support at forhims.com/contact or via their chat support before escalating to your bank. Hims may issue a refund directly, which is often the fastest resolution for billing disputes.
- 3
File a chargeback with your bank
If Hims does not resolve the issue, contact your bank or card issuer to initiate a formal chargeback for the HIMS* charge. Provide your email receipts, account screenshots, and any communication with Hims as supporting evidence.
- 4
Request a new card number
If you suspect fraudulent use of your card for HIMS* charges, ask your bank to issue a replacement card with a new number. This will immediately stop any further unauthorized charges from appearing.
Tips for Managing Hims Charges
Enable bank alerts for HIMS* charges so you're notified the moment each Hims billing cycle processes.
Save all Hims order confirmation emails to easily match them against HIMS* charges on your statement.
Keep your Hims account login saved so you can quickly verify any unexpected HIMS* charge at any time.
Note your Hims subscription renewal date to anticipate when the next HIMS* charge will hit your account.
Use a virtual card number for your Hims subscription to limit exposure if your card details are ever compromised.
Use WhatIsThisCharge.net to identify related charges that may appear alongside HIMS* on your statement.
Frequently Asked Questions About the HIMS* Charge
âšī¸ Note
In most cases, a HIMS* charge simply reflects an active Hims subscription or a recent product order â logging into forhims.com takes less than a minute and will usually confirm exactly what you were billed for. If everything checks out, no further action is needed.
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