Why You're Seeing "NOW TV*" on Your Bank Statement
Why You're Seeing "NOW TV*" on Your Bank Statement
A charge showing NOW TV* on your bank statement comes from Now TV, the UK-based streaming service owned by Sky. This descriptor appears when you have an active subscription to one of Now TV's entertainment passes, which include options for movies, TV shows, sports, and more. Whether you signed up directly through the Now TV website or via a connected device, the billing will consistently show as NOW TV* followed by additional details. If you don't recognise this charge, it's worth checking whether a free trial you signed up for has converted into a paid subscription.
The NOW TV* descriptor appears on your bank statement because this is the standardised billing name that Now TV registers with payment processors and banks across the UK. The asterisk following NOW TV is commonly used by subscription services to separate the company identifier from any additional billing information, such as the specific pass or plan you are subscribed to. This format is consistent across all Now TV transactions, which helps banks and card networks categorise and process payments efficiently.
Is the NOW TV* Charge Legitimate or Fraud?
The NOW TV* charge on your bank or credit card statement is almost always a legitimate billing from Now TV, the UK-based streaming service owned by Sky that offers entertainment, sports, cinema, and hayu passes. This charge typically appears when you have an active Now TV membership pass or when a free trial has converted to a paid subscription. Common reasons you may see NOW TV* include:
- A monthly or annual Now TV pass renewal (Entertainment, Sports, Cinema, or hayu)
- An automatic charge after a Now TV free trial period ended
- A Now TV Boost add-on or extra membership purchased on your account
- A family member or housemate using your payment details to subscribe to Now TV
How to Verify the NOW TV* Charge
- 1
Log into your Now TV account
Visit nowtv.com and sign in to check your active passes and billing history. Your Membership section will list any plans currently charged to your card.
- 2
Search your email for Now TV receipts
Look in your inbox for emails from Now TV or Sky with subjects like 'Your Now TV payment' or 'Membership confirmed' that match the charge date and amount.
- 3
Check household members
Ask family members or housemates whether they signed up for a Now TV pass using your card, as it's common for shared payment methods to be used without the account holder's awareness.
- 4
Review all active Now TV passes
Inside your Now TV account, navigate to 'My Passes' to see exactly which Now TV passes are active and what each one costs per billing cycle.
- 5
Contact your bank if still unsure
If you cannot match the NOW TV* charge to any account activity, contact your bank to get the exact merchant details, which will confirm whether the charge originated from Now TV.
How to Dispute a NOW TV* Charge
- 1
Act within 60 days
Most banks allow chargebacks on unrecognised charges within 60 days of the statement date, so don't delay if you believe the NOW TV* charge is unauthorised or fraudulent.
- 2
Contact Now TV directly first
Reach Now TV's customer support at nowtv.com/help or via their live chat to explain the issue. Now TV may issue a refund for accidental charges or trial conversions more quickly than a bank dispute.
- 3
File a chargeback with your bank
If Now TV does not resolve the issue, contact your bank or card provider and formally request a chargeback for the NOW TV* charge, citing it as unauthorised or not matching any service received.
- 4
Request a new card number
If you suspect your card details were used fraudulently to sign up for Now TV, ask your bank to cancel your current card and issue a new one to prevent further NOW TV* charges.
Tips for Managing Now TV Charges
Set a calendar reminder before your Now TV free trial ends to avoid an unexpected NOW TV* charge on your statement.
Regularly review all active Now TV passes in your account â unused passes are a common source of surprise NOW TV* charges.
Use a unique email and strong password for your Now TV account to prevent unauthorised sign-ups that could result in unexpected charges.
Note your Now TV billing date each month so you can anticipate the NOW TV* charge and avoid flagging it as fraud in error.
Enable payment notifications on your bank app so you're alerted instantly whenever a NOW TV* charge is processed to your card.
Use WhatIsThisCharge.net to identify related charges that may appear alongside NOW TV* on your statement.
Frequently Asked Questions About the NOW TV* Charge
âšī¸ Note
In most cases, the NOW TV* charge is a routine and expected billing from Now TV for an active streaming pass â checking your Now TV account's 'My Passes' section will quickly confirm the charge and put your mind at ease.
đ Decode this charge instantly
Search our database for NOW TV* and similar charges.
Decode NOW TV* âWas this article helpful?