Why You're Seeing "PROGRESSIVE*" on Your Bank Statement
Why You're Seeing "PROGRESSIVE*" on Your Bank Statement
A charge labeled PROGRESSIVE* on your bank statement comes from Progressive Insurance, one of the largest auto insurance providers in the United States. This charge represents a payment toward your Progressive auto insurance premium, which may be billed monthly, semi-annually, or annually depending on your policy terms. If you have set up automatic payments or EasyPay with Progressive, this charge will appear on a recurring basis. The asterisk following PROGRESSIVE* is a common formatting element used by payment processors to indicate a truncated or categorized merchant descriptor.
The descriptor PROGRESSIVE* appears on your bank statement because Progressive Insurance uses a shortened merchant name when processing payments through their billing and payment systems. Payment processors often truncate or stylize company names to fit within character limits imposed by card networks like Visa and Mastercard. If you have an active auto insurance policy with Progressive and recently made a payment or have automatic billing enabled, this charge is almost certainly your insurance premium.
Is the PROGRESSIVE* Charge Legitimate or Fraud?
The PROGRESSIVE* charge on your bank or credit card statement is almost always a legitimate billing from Progressive Insurance, one of the largest auto, home, and specialty insurance providers in the United States. This descriptor appears when Progressive Insurance processes a payment for your insurance premium — whether monthly, semi-annual, or annual. Here are the most common reasons you'll see this charge:
- Automatic monthly premium payment for your Progressive auto insurance policy
- Renewal payment for a Progressive home, renters, or motorcycle insurance policy
- A down payment or installment charge after signing up for a new Progressive policy
- Payment processed through Progressive's Snapshot® or usage-based insurance program
How to Verify the PROGRESSIVE* Charge
- 1
Log into your Progressive Insurance account
Visit Progressive.com and sign in to review your active policies and billing history. Any PROGRESSIVE* charge should match a payment listed in your account's billing section.
- 2
Search your email for Progressive receipts
Search your inbox for emails from Progressive Insurance (noreply@progressive.com or billing@progressive.com) confirming a payment that matches the charge amount and date.
- 3
Check with household members
Ask family members or housemates if they set up a Progressive Insurance policy using your shared payment method, as multiple policies can appear as separate PROGRESSIVE* charges.
- 4
Review your insurance policy schedule
Check your Progressive Insurance policy documents for your premium due dates and installment amounts — PROGRESSIVE* charges should align with your agreed billing schedule.
- 5
Contact your bank for charge details
Ask your bank for the full merchant details behind the PROGRESSIVE* descriptor, including the merchant ID, which can help confirm it originated from Progressive Insurance.
How to Dispute a PROGRESSIVE* Charge
- 1
Act within 60 days
Report any unauthorized PROGRESSIVE* charge to your bank within 60 days of the statement date to stay within the Fair Credit Billing Act dispute window and protect your chargeback rights.
- 2
Contact Progressive Insurance directly first
Call Progressive Insurance at 1-800-776-4737 or use their online chat to report the unexpected PROGRESSIVE* charge — billing errors are often resolved faster this way than through a bank dispute.
- 3
File a chargeback with your bank
If Progressive Insurance cannot resolve the issue, contact your bank or credit card issuer to formally dispute the PROGRESSIVE* charge. Provide any documentation, including your policy cancellation confirmation if applicable.
- 4
Request a new card if fraud is suspected
If you believe the PROGRESSIVE* charge is fraudulent and not linked to any policy you own, ask your bank to cancel your card and issue a new one to prevent further unauthorized charges.
Tips for Managing Progressive Insurance Charges
Enable billing alerts in your Progressive Insurance account so you're notified before each PROGRESSIVE* charge is processed.
Save your Progressive Insurance policy declarations page — it lists your exact premium amounts to cross-check against PROGRESSIVE* charges.
Keep your Progressive Insurance online account credentials updated to quickly access billing history whenever a PROGRESSIVE* charge appears.
Note your Progressive Insurance renewal dates on your calendar so PROGRESSIVE* charges never catch you off guard.
If you cancel a Progressive Insurance policy, confirm in writing and monitor statements for any residual PROGRESSIVE* charges.
Use WhatIsThisCharge.net to identify related charges that may appear alongside PROGRESSIVE* on your statement.
Frequently Asked Questions About the PROGRESSIVE* Charge
ℹ️ Note
The PROGRESSIVE* charge is typically a routine, expected insurance premium payment from Progressive Insurance — most people who see it simply forgot about an upcoming auto or home insurance installment. Double-check your Progressive account before disputing, as this charge is legitimate in the vast majority of cases.
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