Why You're Seeing "SKIP*" on Your Bank Statement
Why You're Seeing "SKIP*" on Your Bank Statement
A charge showing SKIP* on your bank statement is from SkipTheDishes, one of Canada's most popular food delivery platforms. This charge appears when you've ordered food through the SkipTheDishes app or website, covering the cost of your meal, delivery fees, and any applicable service charges. The SKIP* prefix is the shortened billing descriptor that SkipTheDishes uses to identify transactions processed through their payment system. If you see this charge and don't recognize it, it's worth checking with anyone else who may have access to your account, as SkipTheDishes accounts can be used across multiple devices.
Payment processors often truncate company names to fit within the character limits imposed by banking systems, which is why you see SKIP* rather than the full SkipTheDishes name on your statement. The asterisk following SKIP typically separates the company identifier from additional order or location details that may also appear in the descriptor. This shortened format is a standard practice among app-based delivery services operating in Canada, and the charge is a legitimate billing identifier used by SkipTheDishes across all major Canadian banks and credit card providers.
Is the SKIP* Charge Legitimate or Fraud?
A SKIP* charge on your bank or credit card statement is almost always a legitimate transaction from SkipTheDishes, one of Canada's largest food delivery platforms. The truncated billing descriptor SKIP* is how SkipTheDishes appears on most financial statements, often followed by a partial order number or city name. If you or someone in your household has recently ordered food through SkipTheDishes, this charge is likely valid â but here are the most common reasons it appears:
- A food delivery order placed through the SkipTheDishes app or website
- A recurring charge for a SkipTheDishes SkipPlus subscription (monthly or annual membership)
- A pending authorization hold placed at the time of ordering that later settles as SKIP*
- An order placed by a family member or roommate using a shared payment method
How to Verify the SKIP* Charge
- 1
Check your SkipTheDishes order history
Log into your SkipTheDishes account at skipthedishes.com or in the app, then navigate to 'Order History' to match the charge amount and date to a specific delivery order.
- 2
Search your email for SkipTheDishes receipts
Search your inbox for emails from SkipTheDishes (noreply@skipthedishes.com). Every completed order generates a confirmation email with the total amount that should match your SKIP* charge.
- 3
Check if household members placed an order
Ask family members or roommates whether they used your saved payment method on the SkipTheDishes app. Shared cards linked to someone else's Skip account are a common source of surprise SKIP* charges.
- 4
Review your SkipPlus subscription status
If you signed up for SkipPlus, SkipTheDishes will bill you automatically each month or year. Check your subscription status under 'Account Settings' > 'SkipPlus' in the app to confirm renewal billing.
- 5
Contact your bank for transaction details
Call the number on the back of your card and ask for the full merchant name and transaction ID associated with the SKIP* charge. This detail can help you pinpoint the exact order or billing event.
How to Dispute a SKIP* Charge
- 1
Act within 60 days of the charge
Most banks require you to dispute unauthorized charges within 60 days of the statement date. Don't delay â if you don't recognize the SKIP* charge, start the process as soon as possible to stay within your dispute window.
- 2
Contact SkipTheDishes support first
Reach out to SkipTheDishes customer support through the app (Help > Contact Us) or at skipthedishes.com/help. They can often resolve billing errors, duplicate charges, or unrecognized SKIP* transactions faster than a bank dispute.
- 3
File a chargeback with your bank or card issuer
If SkipTheDishes cannot resolve the issue, call your bank or credit card issuer and formally dispute the SKIP* charge as unauthorized. Provide the transaction date, amount, and any correspondence with SkipTheDishes as supporting evidence.
- 4
Request a new card number if fraud is suspected
If you believe your card details were used fraudulently on a SkipTheDishes account you don't own, ask your bank to cancel and reissue your card immediately to prevent additional SKIP* charges from appearing.
Tips for Managing SkipTheDishes Charges
Enable real-time transaction alerts on your card to get notified the moment any SKIP* charge posts.
Always save your SkipTheDishes order confirmation emails to easily match SKIP* charges on your statement.
Use a unique, strong password for your SkipTheDishes account to prevent unauthorized orders appearing as SKIP* charges.
Note your SkipPlus renewal date so a recurring SKIP* subscription charge never catches you off guard.
Remove saved payment methods from SkipTheDishes when not actively using the service to limit exposure.
Use WhatIsThisCharge.net to identify any related or unfamiliar charges that appear alongside SKIP* on your statement.
Frequently Asked Questions About the SKIP* Charge
âšī¸ Note
In most cases, a SKIP* charge is simply a legitimate SkipTheDishes food delivery order or a routine SkipPlus membership renewal â not fraud. A quick check of your SkipTheDishes order history will usually clear up any confusion in seconds.
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