What exactly is the 1PASSWORD* charge on my bank statement?

The 1PASSWORD* charge is a subscription billing descriptor used by 1Password when they charge your card for an Individual, Families, Teams, or Business password manager plan.

Why does the charge say '1PASSWORD*' instead of just '1Password'?

The asterisk in '1PASSWORD*' is a standard billing shorthand. Payment processors often append characters or truncate merchant names, so '1PASSWORD*' is simply how 1Password appears on card statements.

Can I get a refund for a 1PASSWORD* charge?

1Password generally offers refunds on a case-by-case basis. Contact their support team at support.1password.com with your account details and reason for refund as soon as possible after the charge.

How do I cancel my 1Password subscription to stop future charges?

Log into 1password.com, go to your account settings, select 'Billing,' and choose 'Cancel Subscription.' You will retain access until the end of your paid period, and no further 1PASSWORD* charges will occur.

How do I stop future 1PASSWORD* charges if I no longer use the service?

Cancel your 1Password subscription directly at 1password.com under Billing settings. If billed via Apple or Google, cancel through your device's subscription manager to fully stop 1PASSWORD* charges.

Home›Browse Charges›Tech›1PASSWORD*

1PASSWORD* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "1PASSWORD*" charge is from 1Password. 1Password password manager subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

1Password

1Password password manager subscription.

1PASSWORD*

What is this charge?

When 1Password processes subscription payments, their billing system uses the truncated descriptor "1PASSWORD*" followed by additional transaction details to identify the charge within the character limits imposed by credit card networks like Visa and Mastercard, which typically cap merchant descriptors at 22 characters. The asterisk in "1PASSWORD*" is a standard delimiter used by payment processors to separate the merchant name from supplemental information such as a transaction ID or product tier. If you see this on your statement and recently signed up for or renewed a 1Password password manager subscription at around $2.99 per month, this charge is legitimate and expected.

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How to handle this charge

Confirm Your 1Password Subscription

Log in to your 1Password account at 1password.com and navigate to your account settings to verify that you have an active subscription. The 1PASSWORD* charge on your statement should match the billing amount shown in your 1Password account details.

Check Your 1Password Billing Cycle

Inside your 1Password account at 1password.com, review your billing history to confirm the date and amount of the charge aligns with what you see on your bank statement. 1Password offers monthly and annual plans, so make sure you recognize which plan you signed up for.

Review Who Has Access to the 1Password Account

If you share a 1Password Families or Teams plan, visit 1password.com to check how many members are on your account. This can help you confirm whether the 1PASSWORD* charge reflects the correct number of users on your subscription.

Cancel 1Password If You No Longer Need It

If you no longer wish to keep your 1Password subscription and want to stop future 1PASSWORD* charges, visit 1password.com/account to manage or cancel your subscription before your next billing date.

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How to cancel 1Password

1Password bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at 1Password

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Quick fraud check

No, this is a legitimate charge from 1Password. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "1PASSWORD*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the 1PASSWORD* Charge Legitimate or Fraud?

If you see a charge labeled 1PASSWORD* on your bank or credit card statement, it is most likely a legitimate recurring subscription charge from 1Password, the popular password manager service. 1Password bills customers automatically for their Individual, Families, Teams, or Business plans, which is why this charge appears periodically.

Common reasons you might see a 1PASSWORD* charge include:

An active 1Password Individual or Families subscription renewing monthly or annually
A 1Password Teams or Business plan renewal tied to your work or personal account
An upgrade from a free trial to a paid 1Password plan
A family member who added your card to their 1Password Families account

If you do not recall signing up for 1Password, it is worth investigating before assuming fraud, as a household member or free trial conversion may be the cause.

How to Verify the 1PASSWORD* Charge

1
Log into your 1Password account
Visit 1password.com and sign in. Go to your account settings and check 'Billing' to see if the charge amount and date match your statement.
2
Search your email for 1Password receipts
Search your inbox for emails from 'support@1password.com' or '1Password'. Renewal receipts are sent automatically and will show the exact charge amount.
3
Check if a family member signed up
1Password offers a Families plan that allows multiple users. Ask household members if they created a 1Password account using your payment method.
4
Review your app subscriptions
If you installed 1Password on iOS or Android, check your Apple ID or Google Play subscriptions list to see if 1PASSWORD* is billed through those platforms.
5
Contact 1Password support
If you still can't identify the charge, reach out to 1Password support at support.1password.com with your charge date and amount for clarification.

How to Dispute a 1PASSWORD* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the 1PASSWORD* charge appearing on your statement. Act quickly to preserve your rights.
2
Contact 1Password directly first
Reach out to 1Password support at support.1password.com before going to your bank. 1Password may issue a refund, especially for accidental renewals or duplicate charges.
3
File a chargeback with your bank
If 1Password does not resolve the issue, contact your bank or card issuer and formally dispute the 1PASSWORD* charge as unauthorized or erroneous.
4
Request a new card number
If you believe the 1PASSWORD* charge is truly fraudulent and your card details were compromised, ask your bank to issue a new card number to prevent further charges.