Question 1

What is the MICROSOFT* charge on my bank statement?

Accepted Answer

The MICROSOFT* charge on your bank statement is for a Microsoft 365 subscription. Microsoft 365 is a suite of productivity apps including Word, Excel, and Outlook, and the charge of around $6.99 is billed on a recurring basis depending on your subscription plan.

Question 2

How do I cancel my Microsoft 365 subscription to stop being charged $6.99?

Accepted Answer

To cancel your Microsoft 365 subscription, go to account.microsoft.com/services and sign in with the Microsoft account associated with the charge. From there you can find your active subscriptions and cancel the one you no longer want. Once cancelled, you should not see further MICROSOFT* charges on your bank statement.

Question 3

I don't remember signing up for Microsoft 365 — could the $6.99 MICROSOFT* charge be a free trial that converted?

Accepted Answer

Yes, this is a common reason the MICROSOFT* charge appears unexpectedly. Microsoft 365 often offers free trials that automatically convert to a paid subscription at around $6.99 per month if not cancelled before the trial ends. Check your email for any trial confirmation from Microsoft and visit account.microsoft.com/services to review or cancel your active subscriptions.

Question 4

Is there a family or annual plan that could explain why my MICROSOFT* charge is different from $6.99?

Accepted Answer

Yes, Microsoft 365 offers several plan options beyond the individual monthly plan. If you see a higher charge, it could be the Microsoft 365 Family plan or an annual plan billed as a lump sum rather than the typical $6.99 monthly rate. To see exactly which plan you are on and what it costs, sign in at account.microsoft.com/services to review your subscription details.

MICROSOFT* Charge (What It Is + Is It Legit?)

Why does this charge appear?

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