What exactly is the ADT* charge on my bank statement?

The ADT* charge is a billing descriptor used by ADT Inc. when processing payments for home or business security monitoring services. It typically represents your recurring monthly monitoring fee or a one-time service charge from ADT.

Why does the charge say ADT* instead of just ADT?

The asterisk in ADT* is a standard payment processing convention. ADT uses this format when submitting charges through their payment processor, and it may be followed by additional text like a location code or service type identifier depending on your bank's display format.

Can I get a refund for an ADT* charge?

Yes, refunds are possible if the ADT* charge was made in error or after a valid cancellation. Contact ADT billing at 1-800-238-2727 and request a refund, referencing the specific charge date and amount from your statement.

How do I cancel my ADT service to stop future ADT* charges?

To cancel ADT, call their customer service line at 1-800-238-2727. Be aware that ADT typically requires 30 days written notice and early termination fees may apply if you are still within your contract period.

How do I stop future ADT* charges if I never signed up?

If you never signed up for ADT services, immediately contact your bank to dispute the ADT* charge and request a new card number. Also report the unauthorized charge to ADT and consider filing a complaint with the FTC at reportfraud.ftc.gov.

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ADT* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "ADT*" charge is from ADT Security. ADT home security monthly monitoring.

🌍 US🕐 8 min read📅 Updated May 22, 2026

ADT Security

ADT home security monthly monitoring.

ADT*

What is this charge?

ADT Security uses the shortened descriptor "ADT*" on bank statements because their billing system truncates the full company name to fit within the character limits imposed by payment processors and card networks, which typically cap merchant descriptors at 25 characters or fewer. The asterisk following "ADT" is a standard separator used by their payment processing platform to distinguish the brand identifier from any additional billing detail that may follow, such as a location code or account reference. If you see "ADT*" on your statement alongside a charge of around $45.99, it almost certainly reflects your monthly home security monitoring subscription billed directly by ADT Security.

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How to handle this charge

Confirm your ADT plan

Log in to your ADT account at adt.com/account to verify that the ADT* charge matches your current home security monitoring plan and billing cycle. This will confirm the amount is correct for your subscription tier.

Check your ADT contract details

Review your original ADT Security agreement to confirm the monthly monitoring rate you signed up for. ADT plans vary in price, so make sure the ADT* charge on your statement aligns with what was agreed upon in your contract.

Contact ADT Security directly

If the ADT* charge amount looks unfamiliar or differs from your expected monthly rate, call ADT Security customer support or visit adt.com to speak with a representative who can explain any recent billing changes, promotions ending, or equipment fees.

Manage or cancel your ADT subscription

If you no longer need home security monitoring or want to adjust your plan, visit adt.com/account to review your options. Keep in mind that ADT Security contracts may have cancellation terms or early termination fees, so review those details before making any changes.

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How to cancel ADT Security

ADT Security bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at ADT Security

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Quick fraud check

No, this is a legitimate charge from ADT Security. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "ADT*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the ADT* Charge Legitimate or Fraud?

If you see ADT* on your bank or credit card statement, this charge most likely comes from ADT Inc., one of the largest home and business security monitoring companies in the United States. ADT bills customers monthly for alarm monitoring services, smart home features, and security equipment plans, and the charge descriptor often appears as ADT* followed by additional identifiers.

Common legitimate reasons you may see an ADT* charge include:

Monthly home security monitoring subscription billed by ADT
ADT Smart Home or ADT Pulse service plan renewals
Equipment installation or upgrade fees charged by ADT
ADT+ app subscription or premium feature billing

However, if you do not have an ADT account and did not recently sign up for any ADT service, the charge could indicate unauthorized use of your payment information and should be investigated immediately.

How to Verify the ADT* Charge

1
Log into your ADT account
Visit ADT.com and sign in to your account. Navigate to the billing section to review recent invoices and confirm whether the ADT* charge matches your current monitoring plan amount.
2
Search your email for ADT receipts
Search your inbox for emails from ADT (billing@adt.com or noreply@adt.com). ADT typically sends monthly billing confirmations that will match the ADT* charge on your statement.
3
Check if a household member signed up
Ask other members of your household whether they enrolled in an ADT service, upgraded an existing plan, or added a new ADT device that may have triggered the ADT* charge.
4
Review your ADT contract details
Locate your original ADT service agreement to confirm your monthly billing rate. ADT contracts often include rate escalation clauses, so the ADT* amount may have changed since you first signed up.
5
Call ADT customer service
Contact ADT directly at 1-800-238-2727 and provide the charge date and amount. An ADT representative can pull up your account and confirm whether the ADT* charge was legitimately issued by them.

How to Dispute an ADT* Charge

1
Act within 60 days of the charge
Credit card dispute rights under the Fair Credit Billing Act require you to act quickly. If you believe the ADT* charge is unauthorized or incorrect, begin the dispute process within 60 days of the statement date.
2
Contact ADT billing first
Call ADT at 1-800-238-2727 or log into your ADT account to raise a billing dispute directly. ADT may issue a refund or correct an erroneous charge faster than going through your bank.
3
File a chargeback with your bank
If ADT does not resolve the issue, contact your bank or credit card issuer and request a chargeback for the ADT* charge. Provide your ADT account details and any correspondence as supporting evidence.
4
Request a new card number
If you believe the ADT* charge is fraudulent and your card was compromised, ask your bank to issue a new card number to prevent any further unauthorized charges from appearing on your account.