THUMBTACK* Charge (What It Is + Is It Legit?)

When you hire a home service professional through Thumbtack, the payment is processed through their internal billing system, which automatically appends an asterisk to shorten and standardize the merchant descriptor transmitted to your bank. The "THUMBTACK*" format is a common truncation convention used by payment processors to distinguish the merchant name from an order or transaction identifier that may follow the asterisk, such as a job reference number. If you recently booked a contractor, plumber, or other home service pro on Thumbtack and see a charge around $75.00, the "THUMBTACK*" descriptor on your statement is the expected way this legitimate transaction will appear.

No, this is a legitimate charge from Thumbtack. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions