What exactly is the RING* charge on my bank statement?

The RING* charge is a billing descriptor used by Ring Security for their Ring Protect subscription plans, which provide cloud video storage and professional monitoring for Ring doorbells and cameras.

Why does the charge say RING* instead of Ring Security?

Payment processors often shorten merchant names. Ring Security uses the abbreviated billing descriptor 'RING*' followed by additional characters like 'RING*RINGCOM' or 'RING*PROTECT' depending on your bank's display format.

Can I get a refund for a RING* charge?

Ring Security offers refunds on a case-by-case basis. Contact Ring support at support.ring.com within 30 days of the charge — accidental renewals or charges after cancellation are typically eligible for a refund.

How do I cancel my Ring Security subscription to stop RING* charges?

Open the Ring app, go to Account > Ring Protect Plan, select the plan you want to cancel, and follow the prompts. You can also cancel at ring.com/account. Cancel before your renewal date to avoid the next RING* charge.

How do I stop future RING* charges from Ring Security?

Cancel your Ring Protect plan through the Ring app or website before your next billing date. If you believe the charges are unauthorized, contact your bank to block future RING* transactions and request a new card number.

Home›Browse Charges›Home›RING*

RING* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "RING*" charge is from Ring Security. Ring home security subscription.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Ring Security

Ring home security subscription.

RING*

Why does this charge appear?

Ring Security uses the shortened descriptor "RING*" on bank statements because payment processors and card networks impose strict character limits on merchant descriptors, typically allowing only 20-25 characters for the full descriptor field. Rather than displaying "Ring Security" in its entirety, the company's billing system registers under the abbreviated prefix "RING*" followed by additional details like a product name or account reference, which is a common practice among subscription-based tech companies that process high volumes of recurring charges. If you see "RING*" on your statement alongside a $10.00 monthly charge, it almost certainly corresponds to a Ring Protect Plan subscription for cloud video storage and advanced security features on your Ring devices.

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Your next steps

Confirm Your Ring Security Plan

Log in to your Ring account at ring.com and navigate to your subscription settings to confirm you have an active Ring Protect Plan. The RING* charge on your statement corresponds to this home security subscription, so check that the billing amount matches your chosen plan tier.

Review Your Ring Billing History

Inside your Ring account at ring.com/account, locate the billing or payment section and compare your invoice history against the RING* charge on your bank statement. Verify the date and amount match what Ring Security shows as your most recent billing cycle.

Check Which Devices Are Covered

Within your Ring account at ring.com/account, review which Ring Security devices and cameras are covered under your current subscription. This helps confirm the RING* charge is tied to your own home security setup and that no unexpected devices have been added to your plan.

Manage or Cancel Your Ring Subscription

If you no longer want the Ring home security subscription generating the RING* charge, visit ring.com/account to modify or cancel your Ring Protect Plan before the next billing date. Canceling through this page ensures the charge will stop and you have a record of the cancellation for your bank if needed.

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How to cancel Ring Security

Ring Security bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Ring Security

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Legitimate or scam?

No, this is a legitimate charge from Ring Security. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the RING* Charge Legitimate or Fraud?

The RING* charge on your bank or credit card statement is almost always a legitimate billing from Ring Security, the popular home security company owned by Amazon. This charge typically appears when you subscribe to Ring Protect, Ring's monitoring and cloud video storage plan. Common reasons you may see a RING* charge include:

An active Ring Protect Basic or Plus plan subscription for your Ring doorbell or security cameras
An annual or monthly renewal of your Ring Security monitoring plan
A new Ring device purchase bundled with a trial that converted to a paid subscription
A family member or housemate who signed up for Ring Protect using a shared payment method

How to Verify the RING* Charge

1
Log into your Ring account
Visit ring.com or open the Ring app and navigate to Account > Subscriptions to confirm any active Ring Protect plans tied to your devices.
2
Search your email for Ring Security receipts
Search your inbox for emails from 'noreply@ring.com' or subject lines containing 'Ring Protect' to find billing confirmations matching the RING* charge amount and date.
3
Check household members
Ask anyone in your home whether they set up a Ring Security account using your card, especially if you share a Ring doorbell or camera system.
4
Review your Amazon account
Since Ring is owned by Amazon, check your Amazon account's subscriptions and memberships — some Ring Protect plans may be managed or billed through Amazon.
5
Contact your bank for details
If you still can't identify the RING* charge, call the number on the back of your card and ask for the full merchant name and transaction ID to compare against your Ring Security records.

How to Dispute a RING* Charge

1
Act within 60 days
Most banks require you to dispute an unrecognized RING* charge within 60 days of the statement date, so don't delay once you've confirmed the charge is unauthorized.
2
Contact Ring Security support first
Reach out to Ring Security at support.ring.com or call 1-800-656-1918. Billing issues like duplicate RING* charges or charges after cancellation are often resolved quickly without a formal dispute.
3
File a chargeback with your bank
If Ring Security cannot resolve the issue, contact your bank or card issuer and report the RING* charge as unauthorized. Provide any cancellation confirmation emails or account screenshots as evidence.
4
Request a new card number
If you suspect your card details were used fraudulently to purchase a Ring Security subscription, ask your bank to issue a replacement card to prevent further unauthorized RING* charges.

Tips for Managing Ring Security Charges

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Enable billing notifications in the Ring app so you're alerted before each RING* charge hits your account.

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Keep a note of how many Ring devices you own — each device on a Basic plan generates a separate RING* charge.

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Secure your Ring Security account with a strong, unique password and two-factor authentication to prevent unauthorized plan upgrades.

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Choose an annual Ring Protect plan to reduce the frequency of RING* charges and often save up to 16% versus monthly billing.

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Regularly audit your Ring Protect subscriptions to remove plans for devices you no longer use or own.

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Use WhatIsThisCharge.net to identify related charges like AMZN* or ADT that may appear alongside your RING* billing.

ℹ️ Note

In most cases, the RING* charge is a routine and expected billing from Ring Security for your Ring Protect video storage or monitoring plan — if you own a Ring doorbell or camera, this charge is very likely legitimate and tied to keeping your home protected.