What exactly is the AMAZON DE* charge on my statement?

The AMAZON DE* charge is a billing descriptor used by AMAZON DE (Amazon Germany) when processing payments for purchases, Prime memberships, or digital content bought on amazon.de.

Why does the charge say AMAZON DE* instead of just Amazon?

AMAZON DE refers specifically to Amazon's German marketplace. The 'DE' indicates the transaction was processed through the German entity, and the asterisk is a standard billing format separator used by AMAZON DE.

Can I get a refund for an AMAZON DE* charge?

Yes. If the charge is for an eligible order, log into amazon.de and request a return or refund. AMAZON DE typically processes refunds within 3–5 business days back to your original payment method.

How do I cancel my AMAZON DE subscription to stop charges?

Log into amazon.de, go to 'Account & Lists' > 'Prime Membership' or 'Memberships & Subscriptions', and select the subscription to cancel. This will stop future AMAZON DE* charges from that service.

How do I stop future AMAZON DE* charges if I never signed up?

If you never authorized charges from AMAZON DE, contact Amazon Germany's support at amazon.de/contact-us to report the issue, then dispute the charge with your bank and request a new card number.

Home›Browse Charges›Shopping›AMAZON DE*

AMAZON DE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "AMAZON DE*" charge is from Amazon Deutschland. Amazon.de Online-Kauf.

🌍 DE🕐 7 min read📅 Updated May 22, 2026

Amazon Deutschland

Amazon.de Online-Kauf.

AMAZON DE*

Why this shows on your statement

When Amazon processes purchases made through its German marketplace, Amazon.de, it uses a truncated billing descriptor format that combines its brand name with the country code "DE" to keep the charge label concise within the strict character limits imposed by international payment processing systems. The full legal entity name, Amazon Deutschland, is too long to display in standard bank statement fields, so the shortened "AMAZON DE*" format is used instead, with the asterisk serving as a separator that sometimes precedes an order reference number. This billing convention is consistent with how Amazon handles regional marketplace transactions across Europe, where country codes replace full legal names to fit payment network descriptor requirements.

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What should you do?

Check Your Amazon Deutschland Order History

Log in to your Amazon Deutschland account at amazon.de and navigate to your order history at amazon.de/orders. Look for a recent purchase that matches the date and amount of the AMAZON DE* charge on your bank statement to confirm it is a legitimate transaction.

Match the Charge Amount to a Specific Order

In your Amazon Deutschland order history, compare the exact euro amount shown on your bank statement with your recent orders. AMAZON DE* charges typically correspond to a completed shipment, so the billed amount may differ from your original order total if items were shipped separately.

Review Any Active Amazon Deutschland Subscriptions

Visit amazon.de and check your account settings for any active subscriptions or recurring services such as Amazon Prime Deutschland. An AMAZON DE* charge could reflect an automatic renewal or a Subscribe and Save order that you may have forgotten about.

Contact Amazon Deutschland Support If Needed

If you cannot match the AMAZON DE* charge to any order or subscription in your amazon.de account, contact Amazon Deutschland customer service directly through the help section at amazon.de. Have your bank statement ready with the charge date and amount so their team can quickly identify the transaction on their end.

ℹ️ International processing

This charge is processed in DE. You may see a foreign transaction fee from your bank (typically 1-3%).

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Should you be worried?

No, this is a legitimate charge from Amazon Deutschland. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "AMAZON DE*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the AMAZON DE* Charge Legitimate or Fraud?

If you see AMAZON DE* on your bank or credit card statement, this charge most likely comes from AMAZON DE, which is Amazon's German marketplace (amazon.de). This is a legitimate charge that appears when you make purchases, subscribe to services like Prime, or buy digital content through Amazon's German platform.

Common reasons you may see an AMAZON DE* charge include:

A recent product purchase made on amazon.de
An active Amazon Prime Germany subscription renewing automatically
A Kindle eBook, audiobook, or digital content purchase via AMAZON DE
An Amazon Music, Video, or app subscription billed through AMAZON DE
A household family member making purchases on your linked payment method

However, if you do not recognize the charge and have no connection to Amazon Germany, it could indicate unauthorized use of your payment details and should be investigated promptly.

How to Verify the AMAZON DE* Charge

1
Log into your Amazon Germany account
Visit amazon.de and sign in. Go to 'Returns & Orders' to check your recent order history for any purchases matching the AMAZON DE* charge amount and date.
2
Search your email for AMAZON DE receipts
Search your inbox for emails from amazon.de or no-reply@amazon.de. AMAZON DE sends order confirmation and subscription renewal emails that should match the charge on your statement.
3
Check your Amazon Prime and subscriptions
In your Amazon account, go to 'Account & Lists' > 'Prime Membership' or 'Memberships & Subscriptions' to see if an AMAZON DE subscription recently renewed.
4
Ask household members or authorized users
If your payment method is shared via Amazon Household or Family, another member may have made a purchase through AMAZON DE that generated the AMAZON DE* charge.
5
Contact your bank for more details
If you still cannot identify the AMAZON DE* charge, call your bank or card issuer and ask for the full merchant details, including transaction ID, to cross-reference with AMAZON DE records.

How to Dispute an AMAZON DE* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the AMAZON DE* charge appearing on your statement. Act quickly to protect your right to a chargeback.
2
Contact AMAZON DE customer service first
Reach out to Amazon Germany's customer service at amazon.de/contact-us. Explain the unrecognized AMAZON DE* charge — Amazon can often issue a refund faster than a bank dispute.
3
File a chargeback with your bank
If AMAZON DE does not resolve the issue, contact your card issuer and formally dispute the AMAZON DE* charge. Provide any supporting documentation such as emails or order history screenshots.
4
Request a new card number
If the AMAZON DE* charge appears fraudulent and you did not authorize it, ask your bank to cancel your current card and issue a new one to prevent further unauthorized charges.