BIGBASKET* Charge (What It Is + Is It Legit?)

When BigBasket processes grocery delivery payments across India, their billing system transmits a truncated identifier to banks and card networks, which is why "BIGBASKET*" shows up on your statement rather than the full brand name. The asterisk following the descriptor is a standard convention used by payment gateways like Razorpay or PayU, which BigBasket relies on to handle transactions, and it typically separates the merchant name from an order reference or location code that may follow. If you recently placed a grocery order through the BigBasket app or website and notice a charge of around ₹800, this descriptor is the expected way that payment appears on Indian bank and credit card statements.

No, this is a legitimate charge from BigBasket. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions