GRUBHUB* Charge (What It Is + Is It Legit?)

When Grubhub processes a food delivery transaction through its payment system, it uses a truncated merchant identifier format that combines the brand name with an asterisk, which is a standard convention used by many online platforms to flag digital or app-based purchases on your statement. The "GRUBHUB*" descriptor is generated automatically by Grubhub's payment processor to indicate a transaction originating from its platform, often followed by an order number or restaurant name depending on your bank's character display limit. If you recently placed a food delivery order through the Grubhub app or website and notice a charge around $28.00, the GRUBHUB* descriptor is simply how that transaction is reported to your bank rather than appearing as the full company name.

No, this is a legitimate charge from Grubhub. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions