Why does UBER* EATS appear instead of just 'Uber Eats' on my statement?

UBER uses 'UBER* EATS' as the official merchant descriptor for all Uber Eats transactions. The asterisk is a standard formatting character used by UBER's payment processor to separate the brand name from the product line, which is why it looks different from the app's branding.

Why does the UBER* EATS charge look different from my regular UBER ride charges?

UBER processes rides and food delivery as separate services with distinct billing descriptors. Ride charges typically appear as 'UBER* TRIP', while food delivery orders appear as 'UBER* EATS', even though both are charged by the same parent company, UBER.

Can I get a refund for an UBER* EATS charge?

Yes. UBER offers refunds for Uber Eats orders in cases of missing items, wrong orders, or duplicate charges. Open the Uber Eats app, navigate to your order under Help, and select the appropriate issue. UBER typically processes refunds within 3–5 business days.

How do I cancel my Uber One subscription to stop recurring UBER* EATS charges?

Open the Uber Eats app, tap your profile icon, select 'Uber One', then tap 'Manage Membership' and choose 'End Membership'. Cancel at least 24 hours before your next billing date to avoid being charged by UBER for the next cycle.

How do I stop future UBER* EATS charges from appearing on my card?

Remove your card as a saved payment method in the UBER app by going to Account > Wallet > Payment Methods and deleting the card. Also cancel any active Uber One subscription, as it will continue billing your card monthly until explicitly cancelled.

Home›Browse Charges›Food›UBER* EATS

UBER* EATS Charge (What It Is + Is It Legit?)

✓ Legitimate

The "UBER* EATS" charge is from Uber Eats. Uber Eats food delivery order.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Uber Eats

Uber Eats food delivery order.

UBER* EATS

Why this shows on your statement

Uber Eats uses the truncated descriptor "UBER* EATS" on bank statements because the service operates as a subsidiary of Uber Technologies, which processes all payments through its parent company's billing infrastructure rather than maintaining a separate merchant account under the full "Uber Eats" name. The asterisk between "UBER" and "EATS" is a formatting convention used by Uber's payment processing system to separate the brand identifier from the service identifier within the limited character space that banks and card networks allow for merchant descriptors. If you recently placed a food delivery order through the Uber Eats app or website, this charge is almost certainly legitimate and reflects the cost of your order including any delivery fees or tips.

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What should you do?

Check Your Uber Eats Order History

Log into your account at uber.com and navigate to your Uber Eats order history to match the UBER* EATS charge amount with a recent food delivery order. The charge should correspond to a specific meal order including any delivery fees or tips.

Verify the Charge Amount

Compare the UBER* EATS charge on your bank statement against your Uber Eats receipt, which should have been emailed to you after the order was placed. Make sure the total including taxes, delivery fees, and any promotions applied matches exactly.

Review Your Uber Eats Subscription

If the UBER* EATS charge does not match a specific food order, check whether you have an active Uber One membership through uber.com/account, as subscription fees can also appear under the UBER* EATS label on your bank statement.

Manage or Cancel Uber Eats Activity

If you no longer wish to use the service or want to prevent future UBER* EATS charges, visit uber.com/account to review your payment methods, cancel any active Uber One membership, or remove your stored payment details from your Uber Eats profile.

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Should you be worried?

No, this is a legitimate charge from Uber Eats. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

How to Verify the UBER* EATS Charge

1
Check your Uber Eats order history
Open the Uber Eats app or go to UberEats.com, log in, and tap 'Orders' to review your recent order history. Match the charge amount and date to a specific UBER* EATS transaction on your bank statement.
2
Search your email for UBER receipts
Search your inbox for emails from 'uber@uber.com' or 'noreply@ubereats.com'. UBER sends an itemized receipt for every Uber Eats order, showing the subtotal, delivery fee, tip, and taxes.
3
Check if household members used your card
Ask family members or roommates whether they placed an Uber Eats order using a shared payment method. UBER allows multiple accounts to save the same card, which can cause surprise UBER* EATS charges.
4
Review your Uber One subscription status
Log into your UBER account, go to 'Uber One' in the app menu, and check whether you have an active subscription. Uber One charges a recurring monthly fee that also appears as an UBER* EATS charge on your statement.
5
Contact UBER support directly
If you still cannot identify the charge, open the Uber Eats app and go to Account > Help > 'I have an unknown charge'. UBER's support team can trace any UBER* EATS transaction by the exact charge amount and date.

How to Dispute a UBER* EATS Charge

1
Act within 60 days of the charge
Most banks require you to dispute an unauthorized UBER* EATS charge within 60 days of the statement date. Acting quickly improves your chances of a full refund and prevents the dispute window from closing.
2
Request a refund from UBER first
Open the Uber Eats app, go to Help, find the specific order, and select 'I was incorrectly charged'. UBER can often resolve billing errors, missing items, or duplicate UBER* EATS charges faster than a bank dispute.
3
File a chargeback with your bank or card issuer
If UBER does not resolve the issue, call the number on the back of your card and report the UBER* EATS charge as unauthorized or disputed. Provide the charge date, amount, and any communication you've had with UBER.
4
Request a new card number
If you believe your card details were stolen and used to place fraudulent Uber Eats orders, ask your bank to issue a new card immediately. This prevents any further unauthorized UBER* EATS charges from being processed.