Why did I get an UBER EATS* charge when I didn't order food?

The most common reason is an active Uber One subscription billed by Uber Eats, even if you haven't placed a food order. Log into your Uber Eats account and check 'Uber One' under your account settings to confirm whether a recurring membership fee was charged.

Why does the charge say UBER EATS* instead of just Uber Eats?

The asterisk in UBER EATS* is a standard merchant descriptor format used by Uber Eats when processing payments through their billing system. It is the official way Uber Eats appears on bank and credit card statements and does not indicate anything unusual about the charge.

Can I get a refund for an UBER EATS* charge?

Yes, Uber Eats offers refunds for orders that were never delivered, significantly incorrect, or of poor quality. Visit help.uber.com or use the 'Help' section in the Uber Eats app, select the relevant order, and submit a refund request with details about the issue.

How do I cancel my Uber Eats subscription to stop recurring charges?

To cancel Uber One, open the Uber Eats app, tap your profile icon, go to 'Uber One', and select 'Manage Membership' then 'End Membership.' Canceling before your next billing date will stop future UBER EATS* subscription charges from appearing on your statement.

How do I stop future unauthorized UBER EATS* charges?

Remove your saved payment method from your Uber Eats account by going to 'Account' > 'Wallet' and deleting your card. If you suspect fraud, contact your bank to block further UBER EATS* charges and request a replacement card with a new number.

Home›Browse Charges›Food›UBER EATS*

UBER EATS* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "UBER EATS*" charge is from Uber Eats. Uber Eats food delivery.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Uber Eats

Uber Eats food delivery.

UBER EATS*

Understanding this descriptor

Uber Eats uses the truncated descriptor "UBER EATS*" on bank statements because payment networks like Visa and Mastercard impose strict character limits on merchant descriptors, and the asterisk is a standard delimiter Uber's billing system appends to separate the brand name from any additional order or location identifiers that may follow. Since Uber Eats processes payments through Uber's own payment infrastructure rather than a third-party processor, the descriptor is standardized across all transactions to reflect the Uber Eats platform specifically, distinguishing it from ride charges which typically appear as "UBER*" alone. If you placed a food delivery order through the Uber Eats app or website, the "UBER EATS*" charge on your statement is simply the official way Uber's payment system identifies and reports that transaction to your bank.

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Recommended actions

Check Your Uber Eats Order History

Log into your account at uber.com and navigate to the Uber Eats section to review your recent order history. Match the UBER EATS* charge amount on your bank statement to a specific food delivery order to confirm it is valid.

Verify the Charge Amount

Compare the UBER EATS* charge on your statement against your Uber Eats receipt, which should have been emailed to you after delivery. Make sure the total including delivery fees, tips, and service charges all add up to the billed amount.

Review Your Uber Eats Subscription

If the UBER EATS* charge does not match a specific order, check whether you are subscribed to Uber One, which bills a recurring monthly fee. Visit uber.com/account to see your active memberships and determine if a subscription charge is the source.

Manage or Cancel Your Uber Eats Account

If you no longer wish to be charged by Uber Eats or want to cancel an Uber One membership to avoid future UBER EATS* charges, visit uber.com/account to update your subscription settings or payment preferences directly.

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Is this charge fraudulent?

No, this is a legitimate charge from Uber Eats. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

How to Verify the UBER EATS* Charge

1
Check your Uber Eats order history
Open the Uber Eats app or visit UberEats.com, navigate to 'Orders' or 'Activity', and match the charge amount and date to a specific order. The UBER EATS* charge should correspond directly to a completed delivery or pickup.
2
Search your email for Uber Eats receipts
Search your inbox for emails from 'uber@uber.com' or 'noreply@uber.com' around the date of the UBER EATS* charge. Uber Eats sends a detailed receipt for every order including itemized costs, fees, and tips.
3
Check for an Uber One subscription
Log into your Uber Eats account and go to 'Account' > 'Uber One' to see if you have an active membership. Uber One charges appear as UBER EATS* on statements and recur monthly or annually.
4
Ask household members or shared users
If your payment method is linked to a family plan or shared with others, check whether someone else placed an Uber Eats order using your card. Uber Eats allows multiple people to use one payment method.
5
Contact Uber Eats support directly
If you still cannot identify the UBER EATS* charge, reach out to Uber Eats support via the app under 'Help' or at help.uber.com. Provide the exact charge amount and date so an agent can locate the transaction.

How to Dispute a UBER EATS* Charge

1
Act within 60 days of the charge
Most banks require you to dispute unauthorized charges within 60 days of the statement date. If you notice an unrecognized UBER EATS* charge, begin the dispute process as quickly as possible to protect your rights.
2
Contact Uber Eats support first
Before going to your bank, try resolving the issue directly with Uber Eats at help.uber.com or through the app's 'Help' section. Uber Eats can issue refunds for incorrect charges, duplicate billing, or undelivered orders faster than a bank dispute.
3
File a chargeback with your bank
If Uber Eats does not resolve the issue, call the number on the back of your card and report the UBER EATS* charge as unauthorized or disputed. Your bank will open a chargeback investigation and provisionally credit your account while they investigate.
4
Request a new card number
If you believe your payment details were stolen and used to make fraudulent UBER EATS* purchases, ask your bank to cancel your current card and issue a new one. This prevents any further unauthorized Uber Eats charges on the compromised card.