Is the "BOL COM" charge legitimate?

Yes, this is a legitimate charge from Bol.com.

How do I cancel Bol.com?

You can cancel at www.bol.com/nl/m/mijn-account.

How do I get a refund from Bol.com?

Contact Bol.com support directly to request a refund.

Home›Browse Charges›Shopping›BOL COM

BOL COM Charge (What It Is + Is It Legit?)

Q: Why does "BOL COM" appear on my bank statement?

This charge appears because you have an active subscription or made a purchase with Bol.com.

✓ Legitimate

The "BOL COM" charge is from Bol.com. Charge from Bol.com, the largest online retailer in the Netherlands and Belgium, for a product purchase or subscription service.

🌍 NL🕐 1 min read📅 Updated September 3, 2026

Bol.com

Charge from Bol.com, the largest online retailer in the Netherlands and Belgium, for a product purchase or subscription service.

BOL COM

Why does this charge appear?

BOL COM appears on your bank statement because you have an active subscription or made a purchase with Bol.com. The charge descriptor is how Bol.com identifies itself to your bank. It may appear slightly different depending on your bank and country.

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Your next steps

Check your account

Log into your Bol.com account to verify the charge.

Check family members

Make sure the charge is not from a family member or shared account holder.

Cancel if needed

If you want to cancel, visit www.bol.com/nl/m/mijn-account to manage your subscription.

Dispute if unauthorized

Still do not recognize it? Contact your bank to dispute the charge.

💡 Tip — call before disputing

Try calling Bol.com at +31 10 301 8055 first. Most refund requests get resolved in one call, and bank disputes take 10+ days.

ℹ️ International processing

This charge is processed in NL. You may see a foreign transaction fee from your bank (typically 1-3%).

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Legitimate or scam?

No, this is a legitimate charge from Bol.com. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.