What exactly is the BUFFER* charge on my statement?

The BUFFER* charge is a recurring subscription fee from Buffer, a social media management tool. It appears when you are on a paid Buffer plan such as Essentials, Team, or Agency, billed either monthly or annually.

Why does the charge say BUFFER* instead of just Buffer?

The asterisk in BUFFER* is a standard billing descriptor format used by payment processors. It simply indicates the charge originates from Buffer's payment system and is not a sign of fraud.

Can I get a refund for a BUFFER* charge?

Buffer offers refunds on a case-by-case basis, particularly if the charge was accidental or if you cancelled shortly after renewal. Contact Buffer support at support.buffer.com and explain your situation promptly.

How do I cancel my Buffer subscription to stop BUFFER* charges?

Log into your Buffer account, go to Account Settings, select Billing, and choose the option to downgrade to the free plan or cancel your subscription. Cancellation takes effect at the end of the current billing period.

How do I stop future BUFFER* charges from appearing?

Cancel your Buffer subscription before the next renewal date and confirm you receive a cancellation confirmation email from Buffer. You can also remove your payment method from Buffer's Billing settings to ensure no future BUFFER* charges occur.

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BUFFER* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "BUFFER*" charge is from Buffer. Buffer social media scheduling subscription.

🌍 US🕐 8 min read📅 Updated May 22, 2026

Buffer

Buffer social media scheduling subscription.

BUFFER*

What is this charge?

Buffer uses the truncated descriptor "BUFFER*" on bank statements because their billing system follows a common payment processor convention where an asterisk is appended to distinguish a software subscription charge from a one-time purchase or other transaction type. When Buffer processes your monthly $6.00 plan payment through their payment gateway, the descriptor is automatically formatted this way to meet character limits and categorization standards set by card networks like Visa and Mastercard. If you see BUFFER* on your statement, it almost certainly refers to your active Buffer social media scheduling subscription and not an unauthorized charge.

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How to handle this charge

Confirm your Buffer subscription

Log in to your Buffer account at buffer.com and check your active subscription plan. The BUFFER* charge on your statement corresponds to Buffer's social media scheduling service, so confirming your plan tier will help you verify the exact amount you should be billed.

Review your Buffer billing history

Navigate to buffer.com/account/billing to view your full billing history and past invoices. Cross-reference the BUFFER* charge amount and date on your bank statement with the records shown in your Buffer billing dashboard to ensure everything matches up correctly.

Check which Buffer plan you are on

While on the billing page at buffer.com/account/billing, take note of whether you are subscribed to the Free, Essentials, Team, or Agency plan. This helps explain the specific dollar amount of the BUFFER* charge and confirms you are not being billed for a higher tier than you signed up for.

Cancel or adjust your Buffer subscription if needed

If you no longer need Buffer's social media scheduling service or want to avoid future BUFFER* charges, visit buffer.com/account/billing to downgrade to the free plan or cancel your paid subscription entirely before your next billing cycle renews.

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How to cancel Buffer

Buffer bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Buffer

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Quick fraud check

No, this is a legitimate charge from Buffer. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

ℹ️ Note

In most cases, seeing "BUFFER*" on your statement is completely normal. Before assuming fraud, check your recent purchases — most mystery charges have a simple explanation.

Is the BUFFER* Charge Legitimate or Fraud?

If you've spotted BUFFER* on your bank or credit card statement, this charge is almost certainly legitimate and originates from Buffer, a popular social media management and scheduling platform used by businesses and content creators worldwide. Buffer offers paid subscription plans that allow users to schedule posts, analyze performance, and manage multiple social media accounts — and these subscriptions appear as BUFFER* on your statement.

Common reasons you may see a BUFFER* charge include:

An active Buffer Essentials, Team, or Agency subscription billed monthly or annually
An upgrade from Buffer's free plan to a paid tier
A trial period that converted to a paid subscription
A team member or colleague who added your card to a shared Buffer workspace

However, if you have never signed up for Buffer and do not recognize this charge, it is worth investigating further, as unauthorized use of your payment details is always possible.

How to Verify the BUFFER* Charge

1
Log into your Buffer account
Visit buffer.com and sign in. Navigate to your Billing section under Account Settings to confirm recent charges that match the BUFFER* amount on your statement.
2
Search your email for Buffer receipts
Search your inbox for emails from Buffer (billing@buffer.com or support@buffer.com). Buffer sends invoices and payment confirmations that will match the BUFFER* charge date and amount.
3
Check with household or team members
Ask colleagues or household members if they signed up for Buffer using your shared payment method, since Buffer workspaces can be managed by multiple users.
4
Review your active subscriptions
Check any password managers or subscription tracking apps for a Buffer entry. Also review Apple or Google Pay wallets where a Buffer subscription may have been authorized.
5
Contact your bank for details
If you still can't identify the BUFFER* charge, call your bank and ask for the full merchant descriptor and transaction ID, which can help confirm whether it truly originated from Buffer.

How to Dispute a BUFFER* Charge

1
Act within 60 days
Most banks require disputes to be filed within 60 days of the BUFFER* charge appearing on your statement. Act quickly to preserve your right to a chargeback.
2
Contact Buffer support first
Reach out to Buffer directly at support.buffer.com or via their in-app chat. Buffer's support team can issue refunds for unrecognized or erroneous BUFFER* charges, often faster than a bank dispute.
3
File a chargeback with your bank
If Buffer does not resolve the issue, contact your bank or credit card issuer to dispute the BUFFER* charge. Provide your email correspondence with Buffer as supporting evidence.
4
Request a new card number
If you believe the BUFFER* charge is the result of compromised payment details, ask your bank to issue a new card number to prevent any further unauthorized charges from Buffer or other merchants.