What exactly is the CLAUDE* charge on my statement?

The CLAUDE* charge is the billing descriptor used by Claude by Anthropic when processing payments for Claude Pro subscriptions or API usage fees through their payment processor.

Why does the charge say CLAUDE* instead of Anthropic?

Banks display a shortened merchant descriptor rather than the full company name. Claude by Anthropic's payment processor submits 'CLAUDE*' as the abbreviated identifier that appears on your statement.

Can I get a refund for a CLAUDE* charge?

Claude by Anthropic may offer refunds for accidental charges or billing errors. Contact Anthropic support at support.anthropic.com promptly, as refund eligibility is typically time-sensitive.

How do I cancel my Claude by Anthropic subscription?

Log into claude.ai, go to Settings > Billing, and select 'Cancel Plan.' Cancel at least 24 hours before your next billing date to avoid being charged again for CLAUDE*.

How do I stop future CLAUDE* charges from appearing?

Cancel your Claude by Anthropic subscription via your account settings and confirm cancellation via email. If charges continue, contact Anthropic support or ask your bank to block the merchant.

Home›Browse Charges›SaaS›CLAUDE*

CLAUDE* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "CLAUDE*" charge is from Claude by Anthropic. Claude AI assistant subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Claude by Anthropic

Claude AI assistant subscription.

CLAUDE*

Why does this charge appear?

When Anthropic processes payments for its Claude AI assistant subscription, the billing system truncates the full brand name to fit within the character limits imposed by card networks like Visa and Mastercard, which typically cap merchant descriptors at 22 characters or fewer. The descriptor "CLAUDE*" reflects how Anthropic's payment processor registers the product name rather than the parent company name, a common practice among SaaS companies that brand their products separately from their corporate identity. If you signed up for a $20 monthly Claude Pro plan on claude.ai, this charge is legitimate and will recur each month until the subscription is cancelled.

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Your next steps

Verify Your Claude Subscription

Log in to your account at claude.ai and navigate to your account settings to confirm you have an active Claude by Anthropic subscription. The CLAUDE* charge on your bank statement corresponds to a Claude AI assistant subscription, so check that the amount matches your current plan.

Review Your Claude Billing History

Visit claude.ai/settings to view your billing history and confirm the CLAUDE* charge amount and date align with your Claude by Anthropic subscription cycle. This will help you determine if the charge is expected or if something has changed with your plan.

Check for Shared or Forgotten Access

If the CLAUDE* charge seems unfamiliar, consider whether a family member or colleague may be using a Claude by Anthropic subscription linked to your payment method, or whether you signed up for a free trial at claude.ai that has since converted to a paid plan.

Cancel If No Longer Needed

If you no longer wish to pay for Claude by Anthropic's AI assistant service, go directly to claude.ai/settings to manage or cancel your subscription before the next billing cycle to avoid future CLAUDE* charges on your bank statement.

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How to cancel Claude by Anthropic

Claude by Anthropic bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Claude by Anthropic

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Legitimate or scam?

No, this is a legitimate charge from Claude by Anthropic. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Is the CLAUDE* Charge Legitimate or Fraud?

In most cases, a CLAUDE* charge on your bank or credit card statement is a legitimate billing from Claude by Anthropic, the AI assistant platform. This charge typically appears when you subscribe to Claude Pro or use Anthropic's API services. Common reasons you may see this charge include:

An active Claude Pro subscription billed monthly or annually by Anthropic
API usage fees charged to your Anthropic developer account
A free trial that converted to a paid Claude by Anthropic subscription
A family member or colleague who signed up for Claude using your payment method

How to Verify the CLAUDE* Charge

1
Log into your Claude by Anthropic account
Visit claude.ai and sign in. Navigate to Settings > Billing to review your active plan and recent payment history to confirm the CLAUDE* charge.
2
Search your email for Anthropic receipts
Search your inbox for emails from 'Anthropic' or 'claude.ai'. Claude by Anthropic sends a receipt or invoice email each time a billing cycle processes.
3
Check if a household member signed up
Ask family members or roommates if they created a Claude Pro account using your shared payment method, as the CLAUDE* charge would reflect their subscription.
4
Review your subscription managers
Check Apple Subscriptions, Google Play, or your browser's saved subscriptions to see if a Claude by Anthropic plan is listed and active.
5
Contact your bank for transaction details
Ask your bank for the full merchant descriptor on the CLAUDE* charge. They can provide the merchant ID and location, helping confirm it originated from Anthropic.

How to Dispute a CLAUDE* Charge

1
Act within 60 days of the charge
Most banks require disputes to be filed within 60 days of the CLAUDE* charge appearing on your statement. Don't delay — start the process as soon as you spot an unrecognized charge.
2
Contact Claude by Anthropic support first
Reach out to Anthropic's support team at support.anthropic.com before filing a chargeback. They can often resolve billing errors or unauthorized CLAUDE* charges faster than a bank dispute.
3
File a chargeback with your bank
If Anthropic is unresponsive or cannot resolve the issue, contact your bank or card issuer to formally dispute the CLAUDE* charge and request a chargeback.
4
Request a new card number
If you suspect fraud and did not authorize the CLAUDE* charge, ask your bank to issue a new card number to prevent any further unauthorized Anthropic billing attempts.

Tips for Managing Claude by Anthropic Charges

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Set a billing alert for the CLAUDE* charge date so you're never surprised by your Claude Pro renewal.

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Save Anthropic's invoice emails in a dedicated folder to easily track all CLAUDE* charges over time.

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Secure your Claude by Anthropic account with a strong password and two-factor authentication to prevent unauthorized charges.

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Note your Claude by Anthropic billing cycle date so you can cancel before renewal if you no longer need the service.

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Use a virtual card number for your Claude by Anthropic subscription to limit exposure if your payment details are compromised.

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Use WhatIsThisCharge.net to identify any other unfamiliar charges that appear alongside CLAUDE* on your statement.

ℹ️ Note

Seeing CLAUDE* on your statement is most commonly a routine, legitimate charge from Claude by Anthropic for your active Claude Pro subscription or API usage — not fraud. A quick login to claude.ai will confirm your billing details and put your mind at ease.