CLICKUP* Charge (What It Is + Is It Legit?)

ClickUp uses a truncated billing descriptor format because payment processors and card networks impose strict character limits on how merchant names appear in transaction records, typically capping descriptors at around 20 characters or fewer. To stay within these limits while keeping the brand recognizable, ClickUp registers with payment processors under the shortened identifier "CLICKUP*" followed by an asterisk, which is a common convention used to separate the merchant name from any additional transaction detail like a plan tier or invoice number. If you see CLICKUP* on your statement alongside a charge of around $7.00 on a monthly basis, it is almost certainly your ClickUp project management subscription renewing automatically.

No, this is a legitimate charge from ClickUp. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

Frequently Asked Questions