What exactly is the DUOLINGO charge on my bank statement?

The DUOLINGO charge is a billing descriptor used by Duolingo Inc. when processing payments for Super Duolingo (formerly Duolingo Plus), their premium subscription service that offers ad-free learning, offline access, and other perks.

Why does the charge look different from what I expected from Duolingo?

If you subscribed through the Apple App Store or Google Play, the charge may appear as 'APPLE.COM/BILL' or 'Google Play' rather than DUOLINGO directly. The underlying subscription is still for Duolingo, but billing is handled by the app store platform.

Can I get a refund for a DUOLINGO charge?

Duolingo does offer refunds in some cases, particularly for accidental renewals or if you contact them shortly after being charged. Visit support.duolingo.com to submit a refund request, though refund eligibility depends on your subscription history.

How do I cancel my Duolingo Super Duolingo subscription to stop charges?

To cancel, log into duolingo.com, go to Settings > Super Duolingo, and select 'Cancel Subscription.' If you subscribed via an app store, cancel through Apple Subscriptions or Google Play Subscriptions settings instead, as canceling in-app may not stop store billing.

How do I stop future DUOLINGO charges from appearing on my statement?

Cancel your Super Duolingo subscription before the next billing date through the Duolingo website or app store. Confirm the cancellation via the email Duolingo sends, and monitor your next statement to ensure no further DUOLINGO charges appear.

Home›Browse Charges›Education›DUOLINGO*

DUOLINGO* Charge (What It Is + Is It Legit?)

✓ Legitimate

The "DUOLINGO*" charge is from Duolingo Plus. Duolingo Plus language learning subscription.

🌍 US🕐 7 min read📅 Updated May 22, 2026

Duolingo Plus

Duolingo Plus language learning subscription.

DUOLINGO*

What is this charge?

When Duolingo processes subscription payments for its Duolingo Plus membership, the billing system truncates the merchant name to fit within the character limits imposed by card networks like Visa and Mastercard, resulting in "DUOLINGO*" appearing on your statement rather than the full "Duolingo Plus" name. The asterisk following DUOLINGO is a common formatting convention used by payment processors to separate the merchant name from additional descriptor information, such as a transaction ID or service type, though in this case the remainder is often dropped entirely due to space constraints. If you see a recurring charge of around $6.99 each month labeled DUOLINGO* on your bank statement, it is almost certainly your active Duolingo Plus language learning subscription being billed automatically.

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How to handle this charge

Confirm your Duolingo Plus subscription

Log into your account at duolingo.com and navigate to your profile settings to verify that you have an active Duolingo Plus subscription. The DUOLINGO* charge on your statement corresponds to this premium language learning plan, so confirming your subscription status will clarify whether the billing is expected.

Check your Duolingo Plus billing date and amount

Inside your Duolingo account settings, review your subscription billing history to make sure the charge amount and date match what appears on your bank statement under DUOLINGO*. Duolingo Plus is billed on a recurring cycle, so comparing these details will confirm the charge is accurate and not a duplicate or error.

Manage or cancel your Duolingo Plus plan if needed

If you no longer wish to continue paying for Duolingo Plus, visit duolingo.com/settings/subscription to cancel or modify your plan before the next billing cycle. Canceling here ensures you won't see future DUOLINGO* charges on your bank statement while still allowing you to use any remaining premium access you've already paid for.

Contact Duolingo support for billing questions

If the DUOLINGO* charge amount looks incorrect or you do not recognize the subscription at all, reach out to Duolingo's customer support team directly through duolingo.com to report the issue. They can provide a detailed breakdown of your Duolingo Plus billing and help resolve any discrepancies before you consider escalating to your bank.

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How to cancel Duolingo Plus

Duolingo Plus bills you Monthly. To stop future charges, cancel from your account directly.

Cancel at Duolingo Plus

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Quick fraud check

No, this is a legitimate charge from Duolingo Plus. However, if you did not authorize this charge or cancelled your subscription, you may be eligible for a refund.

How to Verify the DUOLINGO Charge

1
Log into your Duolingo account
Visit duolingo.com or open the Duolingo app and sign in. Navigate to your profile settings and check the 'Super Duolingo' or subscription section to see if an active plan is associated with your account.
2
Search your email for Duolingo receipts
Search your inbox for emails from 'no-reply@duolingo.com' or 'support@duolingo.com'. Duolingo sends confirmation emails when a subscription starts or renews, so a matching receipt confirms the charge is legitimate.
3
Check with household members
Ask family members or roommates if they signed up for a Duolingo subscription using your shared payment method. A spouse, child, or roommate may have enrolled in Super Duolingo without informing you.
4
Review your app store subscriptions
If Duolingo was downloaded via the Apple App Store or Google Play Store, the charge may appear through Apple or Google. Check your App Store or Google Play subscription settings to find any active Duolingo billing.
5
Contact your bank if still unclear
If you cannot match the DUOLINGO charge to any account or receipt, call the number on the back of your card. Your bank can provide the exact merchant details, transaction date, and amount to help you confirm or dispute the charge.

How to Dispute a DUOLINGO Charge

1
Act within 60 days of the charge
Most banks and credit card issuers require you to dispute unauthorized charges within 60 days of the statement date. For DUOLINGO charges, act quickly as soon as you notice an unfamiliar transaction to protect your chargeback rights.
2
Contact Duolingo support first
Visit support.duolingo.com and submit a refund request directly to Duolingo. Duolingo offers refunds in certain circumstances, especially if you forgot to cancel before a renewal or if the charge was made in error.
3
File a chargeback with your bank
If Duolingo's support team does not resolve the issue, contact your bank or credit card issuer to file a formal chargeback. Provide your Duolingo account details, any email correspondence, and the transaction date as supporting evidence.
4
Request a new card number if compromised
If you believe your card details were used fraudulently to sign up for Duolingo without your knowledge, ask your bank to issue a new card number. This prevents any future unauthorized DUOLINGO charges from processing.